Join Chevonne Hobbs, MBCS at the iconic National Museum of Computing, Bletchley Park, on 26 February 2025 for an unmissable event exploring the transformative impact of AI on IT Service Management (ITSM).
#ITSM#AI#IntelligentAutomation#KnowledgeManagement
Illuminet and @koredotai hosted an incredible AI Leaders Dinner at the iconic Shard in London, on the 5th September.
A huge thank you to everyone who participated & a special shoutout to Theo Blackwell, Chief Digital Officer for the Mayor of London.
#Transformation#AI
We revamped the IT Support & Service Desk for a leading FS BPO provider!
The Impact:
โข ๐ 50%+ increased fulfilment
โข ๐งโ๐คโ๐ง 50% attrition reduction
โข ๐ Morale scores went from the worst to the best!
โข โ 0% backlog
Read more ๐ https://t.co/TLZSb5q2ZF
#ITSM#FS#BPO
We've got another insightful article to share with you from our very own Senior Manager IT Consultant, Chevonne Hobbs!
Head through to the link below, and see what she has to say about management buy-in for a Service Design Function! ๐
https://t.co/CI5kUsYQ2J
#CX#EX#ITSM
In partnership with @koredotai, we're hosting an exclusive AI Leaders Dinner!
Joining us will be an exceptional group of Leaders from top-tier companies, including Theo Blackwell MBE, CDO for the Mayor of Londonโs Office.
Read more here ๐ https://t.co/9hiAnJRB3e
#AI#CX#EX
ITSM and CMDB are at the heart of IT Services!
Here we have another example of helping our clients modernise IT services, with streamlined ITIL processes and a future-proofed ITSM platform & an effective integrated CMDB.
Click here! ๐ https://t.co/kTVdzL9kRd
#CMDB#ITSM#ITIL
We're delighted to share that we've been formally accepted as Global Technology Alliance Program (TAP) Partner for SS&C Blue Prism!๐
As TAP partner, we're now the approved Conversational AI tool for SS&C Blue Prism customers & partners
https://t.co/dxA1LKMKo9
#Automation#AI
We've seen a growing trend where IT must deliver greater value to their business, through improved services, & enhanced Employee Experience! ๐
๐ See our insights on current ITSM & CMDB Trends: https://t.co/5VALevNYwu
#ITSM#CMDB#IntelligentAutomation#AI#EmployeeExperience
Itโs our very own Maria! ๐ฉ
Below, she has taken the time to talk about @TheBusinessShow, which @Illuminet_Sol will be attending on the 24th and 25th next week! ๐
Make sure to check out the video, discussing the upcoming event at @ExCeLLondon ๐ฝ๏ธ
Tickets available below! ๐
Another tree-mendous month for team @Illuminet_Sol ! ๐
We are extremely pleased to report that in September we funded the planting of 424 trees withย @ydmt!
This takes our tree total to 4,900... even closer to reach our target of 5,000 ๐ณ ๐ก
#inspirationย #sustainabilty
Wow, what a day at the @RNLI conference facilities! ๐ฅ๏ธ
Yesterday, we managed to organise our first team face to face meeting since the start of the pandemic! ๐๐
A great success! ๐
#inspiration#team#teamwork
๐ Check this out! ๐
Now revealing our brand new and exclusive offer with you all! ๐ค
First 10 places will be eligible for a 10% discount! ๐ต
To book a slot, please email: [email protected] ๐ก
#innovation#partnership#powerbi
So... We have some exciting news... ๐คฉ
Coming this Friday we will be announcing something brand new! ๐
Make sure you keep your eyes on us for our upcoming reveal! ๐
#innovation#comingsoon#inspiration
Have you seen our Events Page? ๐
We have put together all of our events related content, in one easy to access location! ๐
๐ To visit the page, see the link in the comments below! ๐
#innovation#inspiration#events
Headed up by ourย Chief People Officer, Debora Edwardsย we have a team of HR and OCM seasoned professionals well used to supporting clients with business and HR change & transformation ๐ค
The practice focuses onย 4 key areas...๐
https://t.co/QMDdo16O4W
#thepeoplelens
We are delighted to announce that Illuminet has successfully been re-awarded a place on the Management Consultancy Framework (MCF3) ๐
Illuminet remains a certified Crown Commercial Service Supplier on this framework for the third year running ๐คฉ
#innovation#inspiration