@Austin_Birch In the meantime, if you'd like to lower your price, we can explore other options, like trying a different speed package. Let us know if you're interested.
@Austin_Birch We checked into your account, and it looks like you are on our promotional pricing already. Once that expires, call our Customer Care, and we'd be happy to offer you customer loyalty discounts to help keep your price down.
ACA Connects member @ImOn_Comm has welcomed Dave Ball as Manager of Sales and Operations in the Twin Ports region, supporting the companyโs continued growth in the market. Read more https://t.co/50E9HLMD1B
@DoctorQuince Hi Doctor Quince - We do not have a reported outage for that time, but if you are still having connection problems please send us a DM with your address so we can investigate for you.
ACA Connects member @ImOn_Comm has completed its 100% fiber Internet network in Mount Pleasant, IA, delivering high-speed fiber service to over 3,500 addresses with speeds up to 1 Gbps for homes and 10 Gbps for businesses. Read more: https://t.co/ejX23F9bRB
@sean67854 Hi Sean - it sounds like we may have to separate the 2.4G and 5G networks. If you could have them give us a call at 319-298-6484, our Customer Care team would be happy to troubleshoot for them!
Congratulations to Patrice Carroll, President and CEO of @ImOn_Comm, an @ACAConnects member, for being honored in the @Cablefax Most Powerful Women issue. #cfxwomen
@Helperobc Hello - apologies for the delayed response and for the interruptions to your service. We often do overnight maintenance on our network, which likely caused these intermittent outages. If you are still experiencing issues, please let us know by calling 319-298-6484.
@CzechTheBox Hi Laura - This is an ongoing issue with the Emergency Alert System (EAS) that may be related to the system reboot we did last night. Our video engineering team is investigating as we speak. We apologize for the inconvenience (we know it's annoying) and will provide updates ASAP.
@TeriMicek That being said - please send us a private message with our address, and we will have our construction supervisor take a look at the situation.
@TeriMicek Hi Teri - when we restore areas affected by construction, we lay down black dirt, grass seed, and cover it with straw to help keep the soil most and to prevent the seeds from being blown/washed away. We know it's not ideal visually, but in the long term, it helps with regrowth!
@hamsterkitten@Apple In the meantime, you can set up autopay so that you don't have to enter your account information every month! Instructions for how to do that are here: https://t.co/sJzrnf8t52
You'll also get a $5/month autopay discount if you set it up!