@AmericanAir If I have a minor (13 yrs) on a flight and I want to cancel that put him on another flight, who is his trip credit allocated to so we can use it for his new ticket?
@AmericanAir I just got my EP tag for this year. I thought they were gonna send a 100 anniversary edition one but it's the plain one I had before. I think I heard somewhere we were getting special edition ones this year, was that misinformation?
@AmericanAir can you help me figure out how to get comp upgrades with 2 additional people on my reservation? Someone told me something about customer service splitting the res?
@AmericanAir
HUGE Thank you to Shamar Thomas at the priority desk in FLL today!! She was kind, empathetic, and patient in the middle of the chaos. Plus she got me on another flight after a delay was going to cause me to miss my connection!! Please give her kudos!