Hello, a very helpful person called Sarah emailed me today and booked a courier. I won't cancel on the card as that will confuse things. Thank you Sarah if you see this.
.@AskDyson can you help me with a product return? I sent an email with my details 10 days ago which never got a reply. I was expecting a collection today. I'll need to dispute the claim on my credit card if I don't hear from you and I imagine that's a nightmare for all of us