@nike how about you join some reputable companies that stand by their product rather than charge your customers to send back your defenctive products to blame it on a 13 year old’s “wear and tear” after 3 months?
@nike Sad you “stand by your claims team” when they tell your 13 year old son the $200 shoes he bought with his own money are ruined after 3 months due to “wear and tear.”
@nike That’s a shame that you “stand by your team’s inspection” in your direct message, but suggest you can help in public tweets. Have read many comments about your “team” claiming wear and tear on claims and customers frustrated.
@nikestore@nike claim number 09800446. Shoes were bought in San Francisco. Being told by your claims department it is due to wear after 3 months! Asked your customer service how they could not stand by the quality of their product. Given no reason.
@Nike Looking for some feedback on why my 13 year old son saved money to buy a pair of your $200 shoes only to wear them for 3 months and have them break and your claims department called that were and tear. Do you not stay by the quality of your shoes?
@Nike was told I could talk to supervisor who advised me to pay another $30 to send shoes back to have your claims department “look”at them again. Was told I could not escalate my concern anywhere else - 13 year old kid, 3 month old shoes. #horriblecustomerservice
#aircanada. We wrote you over a week and a half ago about the charges we incurred as the result of you rebooking us on another airline. Despite a follow up, we haven’t heard back. Why? Case #1519307-Y3Y2S1
@FlightHub looking for a response cont...
2. We DM’d you per the advice you give on Twitter and we were told you were looking into it and we were a priority. Followed up again last night to no response. We need an update!!!!
@FlightHub. Looking for a response!
1. We tried the 1-800 number per your website over 4 days ago when our flight was first affected. Over 48 hours ago we were assured by Jack with your company that we would get a response - as of now...nothing.
@MarcGarneau well done on grounding the @737max8.....my family thanks you (really..not sarcastic at all) now to get home from LA to HFX..... minor details...safety first.
@chrisconwayca @AirCanada@FlightHub@MarcGarneau And you are the prime reason I dislike social media....my decision referance my family's safety is my decision....who says I drive?
@AirCanada I'm trying to change my flights from LA to Halifax as we are on a 737 Max 8. There is no way that my family of 4 will be on that flight! We booked through @FlightHub and their customer service is horrible and they are gouging us to change. @AirCanada#pleasehelp
@AirCanada Hi @AirCanada...I did. They @flighthub are enforcing your policy and charging a premium on top. Hopefully tomorrow's news conferance by @MarcGarneau will ease this...fingers crossed. We will not fly on your #737MAX8. My family means too much.