Imogen Ward-Smith

[Imogen Ward-Smith @Imogen_WS]

@megabusuk Hi. I had a ticket for the service that’s not running and I have just been refused entry to the next service as apparently it’s up to capacity. You said “ passengers will travel on the service behind” but we can’t because it’s full! Absolutely appalling service to the AIRPORT

[Imogen Ward-Smith @Imogen_WS]

@sainsburys when will this be available again? It has been out of stock online for weeks

[Imogen Ward-Smith @Imogen_WS]

@sainsburys unsweetened soya milk (Sainsbury’s) has been out of stock for weeks! When will it be in stock again?! Really annoying as this is an essential item, please sort it out😤 it’s in stock at Aldi so doing my weekly shop there instead🤷🏼‍♀️

[Imogen Ward-Smith @Imogen_WS]

@sainsburys really disappointed by your #vegan chilled soup options this year. Why has the Flourish range not returned? The Pea and mint soup was the BEST 🫛🥦🌿🍵😭💚💔

[Imogen Ward-Smith @Imogen_WS]

@BBCr4today not sure if it’s my radio but where have you gone?!

[Imogen Ward-Smith @Imogen_WS]

@LifeOmicIF hi, app has stopped working (UK)?

[Imogen Ward-Smith @Imogen_WS]

@Libmix @nectar This happened to me as well

[Imogen Ward-Smith @Imogen_WS]

@sainsburys @nectar

[Imogen Ward-Smith @Imogen_WS]

@sainsburys hi is there something wrong with your nectar prices algorithm this week? You offered me 5 things, 4 I have never bought and never would buy and 2 of them are dairy when I have been vegan for 12 years! These are not personalised at all…

[Imogen Ward-Smith @Imogen_WS]

@sainsburys Hi, I definitely don’t care about it enough to phone up the nectar helpline😂 it would be great if you could look into this please though so that I get personalised vouchers again next week for things that I will actually buy

[Imogen Ward-Smith @Imogen_WS]

@waitrose Hi, yes I received the complimentary vouchers but they are not things I would ever buy.. can you advise when I will get personalised vouchers again? It has been 4 weeks now

[Imogen Ward-Smith @Imogen_WS]

@waitrose pretty annoying to get a notification my new vouchers are ready only to find I don’t have any personalised vouchers AGAIN (3rd week now)👎🏼😭

[Imogen Ward-Smith @Imogen_WS]

@ChristinaBooks @waitrose I have not had personalised vouchers for 4 weeks now. When I contacted Waitrose, they said it can be “up to 4 weeks without vouchers” (btw this doesn’t happen with other supermarket loyalty schemes). I am hoping for them tomorrow!!🤞🏼🤞🏼🤞🏼🤞🏼

[Imogen Ward-Smith @Imogen_WS]

@BoschGlobal hi, really happy with my new Bosch fridge. Do you have any suggestions of what would store well in the vitafresh ~0°C compartment apart from meat / fish? Am vegan so don’t have either of those…

[Imogen Ward-Smith @Imogen_WS]

@RoyalMail why can’t you give a delivery window like every other delivery company?! I just popped out for 15 minutes and missed a parcel😖 So annoying - if I had known it was coming I would not have gone out. If you give a 1-2h delivery window I can make sure I am in🤷🏼‍♀️

[Imogen Ward-Smith @Imogen_WS]

@waitrose hi just wondering when I will start getting personalised vouchers again? 2 weeks now I did not get them. if something has gone wrong with the vouchers system, it would be better to say so, rather than a generic response “T&C blah sometimes you may not get vouchers”👎🏼

[Imogen Ward-Smith @Imogen_WS]

@CaerlyrOsprey @waitrose I don’t have any personalised vouchers. Didn’t get them last week either. Generic response “sometimes you may not get vouchers” Isn’t really satisfactory. Either we are no longer eligible in which case please explain why or something has gone wrong in which case please say so!

[Imogen Ward-Smith @Imogen_WS]

@gemmalea29 @waitrose I didn’t get them either

[Imogen Ward-Smith @Imogen_WS]

@dozecat007 @BBCWomansHour 100%, ALL our time is valuable, parents’ no more than childless or childfree individuals

[Boris D'Burger-Zilla (well, what a year so far) @dozecat007]

People who have children choose to have them so they should not be given any special favours by the rest of us. @BBCWomansHour