We're aware of fake accounts pretending to be us on X. This is our only genuine X profile, please don't engage with other accounts. We'll never ask customers to message us on WhatsApp or ask for bank details / payments. Visit https://t.co/2blN8yrZks for more info.
Apologies that your neighbour's parcel was misdelivered to you twice this week, Lee. While we're unfortunately unable to assist without further information from your neighbour directly, if they're able to get in touch with us themselves and send us a DM, we'd be happy to look into this. In the meantime, we hope that the courier in your area will be able to deliver future parcels to your neighbour in the future. Thank you!
@mad_tris It's really disappointing to hear you feel this strongly about our services, Tris. If you'd like to chat about any issues you've experienced, please do send us a DM.
We're aware of fake accounts pretending to be us on X. This is our only genuine X profile, please don't engage with other accounts. We'll never ask customers to message us on WhatsApp or ask for bank details / payments. Visit https://t.co/2blN8yrZks for more info.
@AlanBradbury211 Hi Alan, we're sorry to hear that your parcels haven't moved for a while. Could you please send us a DM with the parcel number so we can take a look into this and advise? Thank you.
@birthcfvenus Hi Bella, we're sorry to hear that your parcel is missing. Could you please send us a DM so we can advise you on what to do next? Thank you.
@simuingmMax Hi there, we're sorry to hear that there's been a delay with your parcel. To allow us to look into this for you, please can you send us a DM with your parcel tracking number? Thank you.
We're sorry to hear that you've experienced this a number of times. We understand the disappointment and we apologise for any inconvenience. At this point, we kindly ask that you please keep an eye on your tracking updates. If you don't receive one by the end of the day, please feel free to send us a DM so we can look into this for you. Thank you.
@TheSegaGuy_ Hi there, we're sorry to hear that you're still waiting on your parcel. Please feel free to send us a DM with your parcel tracking number included so we can look into this for you. Thank you.
@duermevelavisio We're very sorry to see that your parcel was damaged when it got to you, if this is something we can help with as the InPost UK team please do send us a DM with some more information. Many thanks.
@ozrubyslippers We're sorry to hear of any frustration caused here. Please do continue to keep an eye on your parcel tracking information for any updates, if you'd like to discuss anything further with us please do send us a message. Thank you.
@Glasgowphotoboy Hi John. We're sorry to hear you're unhappy with your parcel being sent to Morrisons. If you need any assistance, please don't hesitate to DM us, thank you.