@Yoco_ZA Well done, hopefully you can now hire enough people to answer emails in a timely manner RATHER THAN HAVE CLIENTS WAIT 7… OOPS SORRY 9 DAYS FOR A RESPONSE!
@Clicks_SA Thank you @Clicks_SA resolution team!! Newtown Junction pharmacist and HO called to resolve my complaint! Must say you are top tier when it comes to handling and resolving complaints!
*clutch my pearls* 😧there are still clicks with no ticket system at pharmacy & only one pharmacist on duty. An upgrade is needed at your Newtown junction branch also aircon is our friend @Clicks_SA
Thank goodness My religion is #BANGTAN, because it could have turned ugly!
Howler will be processing refunds from tomorrow.
We are so sorry for late inconvenience caused! We look forward to having an event in Cape Town when everything goes back to normal
Cc:@phactoryc
Taejin cancellation
Due to the rise in COVID-19 numbers we have decided to cancel TAEJIN cupsleeve event CPT. Due to Starbucks V&A being inside the mall with limited outdoor space.
As much as we were looking forward to meeting you, your safety is paramount to us.
Cc: @phactoryc
@shookymintcooky@seokjinniecore The photo cards were poor judgement and we apologize for that. We have had 2 previous events and the music played was a mix of kpop, like this current event. We will take your criticism into c
To everybody that came to our event THANK YOU!! We had so much fun. To those who were upset about elements of our event we sincerely apologize, it was not our intent to cause upset and we will take your criticism into consideration for our future endeavors💜💜
Cc @phactoryc
@JJK1HOTLINE Our business is kpop, however we do BTS related events because they are our personal favs. We again apologize if our event upset you that was not our intention. Our main has goal is to celebrate BTS & KPOP. We do thank you for your feedback and we will take it into consideration
@JJK1HOTLINE Hi 👋🏾 we apologize that you were upset about the goody bag, we would have gladly changed the photocard had you brought your irritation to us on the day.
From our pervious events we had guest ask us to be more inclusive of other groups. We are BTS ARMY but our business is kpop
@Gadija_twt@phactoryc@BTS_twt We are alt BTS fans but we also want to celebrate kpop as a whole. Our online store sell BTS + other groups. If people felt slighted because they didn’t like the goody bag or the music, we apologize we try our best, but we can’t make everybody happy every time 😓
@Gadija_twt@phactoryc@BTS_twt Hi 👋🏾 from other previous events we had people ask us to be more inclusive because a lot of people are multi-Stans. We had taejin fans and the cupsleeve. We opened for song request and guest request non BTS songs because again most of our guest support other groups as well.
We might be able to be together But COVID-19 is still here. Please comply with our policies and @Starbucks_SA policies because your safety is paramount to us!! Let’s party smart!!
Get your #taejin CUPSLEEVE event tickets on https://t.co/7kP7vmCJDY
@BTS_twt@phactoryc#Taejin
Don’t miss out on getting some really cool #KPOP merchandise at our #taejincupsleeve event. Get up to 15% on items!
We will be dropping new merchandise list tomorrow!
Cc: @phactoryc
Click links to buy tickets:
JHB
https://t.co/5KTGbCWFgU
CPT
https://t.co/zHJA0TBPoe