Inder Kumar

[Inder Kumar @InderKumar30174]

@ICICIPruLife Based on the level of service I have experienced so far, I no longer have confidence that this issue will be resolved satisfactorily.
Therefore, I believe it would be better for me to surrender the policy and move forward with another provider @ICICIPruLife

[Inder Kumar @InderKumar30174]

@ICICIPruLife Haven't heard anything on the below lines?

#poorservice

[Inder Kumar @InderKumar30174]

@ICICIPruLife Please ask your team to go through the email and understand the issue before calling. Someone from your team called me just a few minutes ago and asked me the same question, even though the details have already been clearly provided in the email.

[Inder Kumar @InderKumar30174]

@ICICIPruLife I’m genuinely surprised to see the level of service we are providing. It is truly said that after-sales service is just as important as selling the product, and we are certainly setting a great example of that @ICICIPruLife

[Inder Kumar @InderKumar30174]

@ICICIPruLife I’m genuinely surprised to see the level of service we are providing. It is truly said that after-sales service is just as important as selling the product, and we are certainly setting a great example of that @ICICIPruLife

[Inder Kumar @InderKumar30174]

@ICICIPruLife Haven't heard anything on the below lines?

#poorservice

[Inder Kumar @InderKumar30174]

@ICICIPruLife Please ask your team to go through the email and understand the issue before calling. Someone from your team called me just a few minutes ago and asked me the same question, even though the details have already been clearly provided in the email.

[Inder Kumar @InderKumar30174]

@ICICIPruLife I have been struggling to get this issue resolved since 22nd August.
I also raised an email on 8th September with reference number 334719132, and I am now being informed that it will take another 10 days to resolve.
Is this justified?

[Inder Kumar @InderKumar30174]

@AxisMaxLifeIns Haven't heard anything from anyone?

[Inder Kumar @InderKumar30174]

@AxisMaxLifeIns The policy has been issued, and I’m okay with it.
However, can we please avoid calling the customer 7–8 times a day?
I believe we can manage the communication more efficiently without making repeated calls?

[Inder Kumar @InderKumar30174]

@AxisMaxLifeIns Have shared the requested details.
Hope someone will check this.

[Inder Kumar @InderKumar30174]

@atomberg_tech You really have a pathetic service, I must say.

[Inder Kumar @InderKumar30174]

@atomberg_tech I am struggling to get the necessary support regarding Order ID: 000893466 / Case ID: 05846943.
Could you please look into this on priority?

[Inder Kumar @InderKumar30174]

@atomberg_tech Could you please check the tracking IDs?
It appears that one of the tracking IDs has been cancelled.
Could you confirm the current status and advise on the next steps?

[Inder Kumar @InderKumar30174]

@AtombergCares Could you please check the status of those tracking IDs?
One of the shipments appears to have been cancelled.

Any specific reason??

[Inder Kumar @InderKumar30174]

@atomberg_tech I just learned from a member of the social media team that there is currently no senior point of contact available at Atomberg, and she is solely responsible for managing the entire team.

[Inder Kumar @InderKumar30174]

@AtombergCares This issue has been ongoing for the past couple of days.

Whenever I request to speak with a Team Leader, I am informed that they are unavailable, and no callback is ever arranged.

Could someone please contact me as soon as possible? I would appreciate your urgent assistance.

[Inder Kumar @InderKumar30174]

@atomberg_tech I am struggling to get the necessary support regarding Order ID: 000893466 / Case ID: 05846943.
Could you please look into this on priority?

[Inder Kumar @InderKumar30174]

@CareDominos Shared the details via DM.

[Inder Kumar @InderKumar30174]

@dominos I had placed an order yesterday around 8:30 PM, but it was not delivered until 10:00 PM. I placed another order later, however it was dispatched only after 11:30 PM, and we eventually had to cancel it.
Absolutely Rubbish!!!