Indian customer

Consumer voice against poor after-sales service.

[Indian customer @Indiancustgie]

“Priority case”, “we’re working on it”, “resolution soon” — yet my leaking and non-cooling Godrej AC is still unresolved after multiple complaints, emails, technician visits, and NCH escalation. Only promises and automated replies, no actual solution.
@GodrejAppliance @nch1915

[Indian customer @Indiancustgie]

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[Indian customer @Indiancustgie]

@PIBFactCheck @PIB_India Fact check with ChatGPT!!

[Indian customer @Indiancustgie]

@PawanPoonia360

[Indian customer @Indiancustgie]

@PawanPoonia360 @GodrejAppliance Never gonna purchase godrej products and I’ll also suggest all my family/friends/followers to not to buy Godrej because of worst services and product experience

[Indian customer @Indiancustgie]

@PawanPoonia360 @GodrejAppliance True

[Indian customer @Indiancustgie]

@jagograhakjago @PralhadJoshiOfc @blvermaup @Nimu_Bambhaniya @inidhikhare @PIB_India @mygovindia @PMOIndia @nch1915 @nthgov NCH Docket No. 9328014 — I am not getting any proper help from any department despite repeated complaints regarding my leaking and non-cooling Godrej AC. Continuous cancellations, extra charges, and the behavior of the service centre staff have caused severe mental harassment

[Indian customer @Indiancustgie]

@GodrejAppliance own team installed the AC and charged ₹2500 for installation, but now after a few months when the AC is not cooling properly and leaking, the same service team is blaming the installation instead of resolving the issue under warranty. Extremely disappointing.

[Indian customer @Indiancustgie]

@jagograhakjago @PralhadJoshiOfc @blvermaup @Nimu_Bambhaniya @inidhikhare @PIB_India @mygovindia @PMOIndia @nch1915 NCH Docket No. 9328014 — Facing continuous cooling and leakage issues with my @GodrejAppliance AC despite multiple complaints and service visits. Repeated cancellations, extra charges, and no permanent resolution have caused severe inconvenience and mental harassment.

[Indian customer @Indiancustgie]

@jagograhakjago @PralhadJoshiOfc @blvermaup @Nimu_Bambhaniya @inidhikhare @PIB_India @mygovindia @PMOIndia @nch1915 NCH Docket No. 9328014 — Facing continuous cooling and leakage issues with my new Godrej AC despite multiple complaints and service visits. Repeated cancellations, extra charges, and no permanent resolution have caused severe inconvenience and mental harassment.

[Indian customer @Indiancustgie]

@nch1915 What happens after registration? Companies like @GodrejAppliance do whatever they feel like, I’m getting mentally harassed by Godrej and their service staffs

[Indian customer @Indiancustgie]

Only automated SMS, complaint numbers, and cancelled service requests — but no actual support or permanent resolution for my leaking and non-cooling Godrej AC. Multiple escalations including NCH complaint, yet still suffering in Gurgaon summer heat.
@GodrejAppliance @nch1915

[Indian customer @Indiancustgie]

@GodrejAppliance Your promises are meaningless, warranties are useless and products are worthless. It’s my biggest by choosing Godrej, I’ll never suggest anyone to buy Godrej Products, Worst decision of my life purchasing your products.
@nch1915 @Consumer2Court

[Indian customer @Indiancustgie]

@GodrejAppliance Repeated complaints, cancelled requests, extra charges & no resolution despite multiple escalations. Facing severe inconvenience & mental harassment due to poor after-sales service. Considering legal and consumer court action.

[Indian customer @Indiancustgie]

Publicly replied within minutes asking for details, but the DM with complaint details is still unseen while the cooling and leakage issues in my Godrej AC remain unresolved. Hoping for actual action, not just automated responses.
@GodrejAppliance @nch1915

[Indian customer @Indiancustgie]

@GodrejAppliance Details already shared via DM after public escalation, but still waiting for an actual resolution for the cooling and leakage issues in my new Godrej AC. Hoping this is genuinely treated as a priority case.

[Indian customer @Indiancustgie]

Another day passed with no proper resolution for my leaking and non-cooling Godrej AC. Multiple complaints, technician visits, emails, and NCH escalation — still no effective support.
@GodrejAppliance @nch1915

[Indian customer @Indiancustgie]

Instead of resolving the cooling and leakage issues in my new Godrej AC, service requests are being repeatedly cancelled as “duplicate calls” while the problem still exists. Extremely frustrating customer service experience.
@GodrejAppliance @nch1915

[Indian customer @Indiancustgie]

Even after officially registering complaint with National Consumer Helpline (Docket No. 9328014), repeated technician visits, and emailing @GodrejAppliance support, my new Godrej AC still has unresolved cooling and leakage issues. Extremely disappointing service. @nch1915

[Indian customer @Indiancustgie]

At this point, Godrej’s warranty feels meaningless when a new AC keeps facing cooling and leakage issues, multiple complaints go unresolved, and customers are still left struggling in extreme summer heat.
@GodrejAppliance