Inisoft

Inisoft is a dynamic software provider, specialising in contact centre technology. We aim to automate the simple stuff, helping people with the hard stuff.

[Inisoft @InisoftLtd]

We're proud to be showcasing #SyntelateXA on the #DevConnect Marketplace:

[Avaya DevConnect @devconnect]

Check out Syntelate XA by @InisoftLtd now part of the #DevConnect Marketplace. Omni-channel engagement suite for contact centers, is designed to allow operational users to create highly intuitive screens and scripts without any programming knowledge.

https://t.co/B9udxtuU20

[Inisoft @InisoftLtd]

Day 3 of #AvayaENGAGE2020 Fraser's smile vindicates the cross-team effort made for our booth (thank you also, @IAUG!) He's our Head of Telephony Integration & here to tell you about Syntelate XA and its new mobile app. Say hi at Booth #307 #CustomerExperience #mobileworkforce

[Inisoft @InisoftLtd]

Our team have landed at #AvayaENGAGE2020 and will shortly launch our new product to the world...! #SyntelateXAMobile is for field or remote agents who provide customer services. Read our latest blog post to find out more: https://t.co/tOO1Aqhxva #Avaya @devconnect @Avaya #inisoft

[Inisoft @InisoftLtd]

Excited to be part of Avaya ENGAGE 2020! Our team have worked very hard on our brand-new customer engagement solution that will help transform talent and operations. Visit us at Booth #307! #WEM #innovation #EmployeeExperience #DevConnectTechnologyPartner #AvayaEngage @Avaya

[Inisoft @InisoftLtd]

New blog post alert: This month our Technical Author Gavin Gray focuses on how to handle large scripts. To find out more follow the link; https://t.co/c9M4AMsTYo

[Inisoft @InisoftLtd]

Tomorrow 27th March and Thursday 28th March Team Inisoft Ltd are attending the Call and Contact Centre Expo in London. Showcasing our Syntelate XA product as well as talking delegates through each of our innovative contact centre software solutions.

[Inisoft @InisoftLtd]

Once again this year we’re proud to have sponsored The UK Contact Centre Decision-Maker’s Guide.
To find out more about what’s included in this guide and for the opportunity to download a free copy click the link below;https://t.co/Ubjemk1RTk

[Inisoft @InisoftLtd]

We'll be at @CallCentreEx in London later this month, stand 1076. Register @ https://t.co/EQ1iwajTwP for your free ticket. Looking forward to some good conversations and the opportunity to show off what our unified agent desktop, Syntelate XA, can do for your contact centre!

[Inisoft @InisoftLtd]

We have recently posted our first blog of 2019. This month our Technical Author Gavin Gray focuses on the use of text box control.

To find out more follow the link below;

https://t.co/4wa5rzUOBP

[Inisoft @InisoftLtd]

Team Inisoft are a close-knit team with a wealth of experience. To find out more about Team Inisoft visit our website; https://t.co/tUPwlkhjTF

[Inisoft @InisoftLtd]

In our last blog post of 2018 Gavin Gray discusses key control in Syntelate XA for any contact center that uses scripting: the text control. To find out more follow the link below;

https://t.co/6Pmgv2iZdl

[Inisoft @InisoftLtd]

Social Media remains a hot topic for contact centres.
In our latest blog post Gavin Gray discusses how Syntelate XA currently supports public and private messages on social media.
To find out more follow the link below;
https://t.co/GDoTRNhP38

[Inisoft @InisoftLtd]

This month’s Blog Post explains the benefits of using Syntelate XA to embed other websites into an agents desktop. Here we explain the option of embedding other web applications into Syntelate XA via an Iframe.
Take a look: https://t.co/SoYwlfWtgM

[Engage Customer @EngageCustomer]

Now the plenary has come to an end, attendees are taking the time to refresh and network with our sponsors - the networking breaks at the Customer Engagement Summit are sponsored by @InisoftLtd! #EngageSummits

[Inisoft @InisoftLtd]

It's day two! Looking forward to more presentations and interesting chats today! #EngageSummits

[Inisoft @InisoftLtd]

"Customers who complain care more and spend 3 x more." @coopukfood #EngageSummits

[Inisoft @InisoftLtd]

Claire Sporton: 45% of the "decisions" we make each day are actually habits. #EngageSummits

[Inisoft @InisoftLtd]

"Treat the bot like a real agent." #EngageSummits Marks & Spencers

[Inisoft @InisoftLtd]

"Peak performers are motivated from the inside out. Be a 10." #EngageSummits @gaviningham

[Inisoft @InisoftLtd]

We're here at #EngageSummits and looking forward to talking with you today!