We've discovered an issue is caused by a bug in a recent update to Samsung's grammar plugin on Android. If you're experiencing issues, there is a solution.
For now the solution is to disable Samsung's grammar plugin when using Inkpad.
- Go to: Settings > General management > Samsung keyboard settings > Suggest text corrections > Manage apps
- Toggle the slider next to "Inkpad" to the off position to disable the plugin for Inkpad.
@DJSicFanny Android, iOS, or the web? Email us at [email protected] with more details and we'll figure it out. For more details to send: Go into Settings, Tap ⓘ in the top-right corner, and then 'Copy all' and paste that text back to us. Thanks!
@sherilynn2008 Our turnaround time on emails is about 3 days. If you haven't received a response yet, you can direct message us here with your email address or concerns and we'll get you a response.
@BSLizardette Can you provide some details about your browser? We've been looking into this issue.
Try these steps to ensure switching counts goes smoothly:
- Sign out of any signed in account through the Inkpad side menu
- Refresh the web page
- Sign in
New feature for Android, Trashed notes!
- Notes that are deleted from the notes list will now be moved to the trash, found in the app drawer
- Restore or delete notes permanently from the trashed notes list
- Trashed notes are automatically deleted after 30 days
New version of Inkpad Notepad rolling out today! 😎
📝 Look for version 4.3.24 or higher 📝
App permissions have been adjusted. We no longer require:
- Location: No longer used for serving local ads
- Contacts: Google Sign In no longer requires a list of accounts on your device
Storage permissions are still required for automatic backups.
Additionally, we fixed an issue that was causing ads to bounce the note list and editor down as they loaded.
🆕 Our latest release should fix an issue causing some users' notes to not be properly imported from our old app. 🙇♀️🙇♂️ If you still aren't seeing your old notes, try the Import Old Data option in the app Settings.