Doug Wicklund

[Doug Wicklund @Insaneistherule]

@otokyo__ What happened to 15% tip being the standard for average service, more for great service and less for less than average service?

[Doug Wicklund @Insaneistherule]

@QuickBooks Why don’t you be transparent and honest by saying the truth which is there is nothing you can do to help me? This issue has been raised multiple times on this forum and your responses, both publicly and privately via DM have done nothing.

[Doug Wicklund @Insaneistherule]

@QuickBooks once again Intuit pretends on this forum that they will help me and asks me to Dm them. So I DM and they do nothing. I have no doubt the @TXAG will be interested to know that Intuit is abusing its customers by charging fees that are against Texas law.

[Doug Wicklund @Insaneistherule]

@QuickBooks If you can get me answers it would be the first person out of 15 plus at QBO to do so!

[Doug Wicklund @Insaneistherule]

@QuickBooks 2 morewasted hours of trying to get payroll risk dept to address my case. I was disconnected twice and when I called back I was told that the payroll risk dept was closed for the day. I am sure that the @TXAG would be interested to know that QBO is breaking 2 laws.

[Doug Wicklund @Insaneistherule]

@QuickBooks lol, seriously? Nobody at QBO, including your X account, has not been able to provide any help whatsoever. I’ll go ahead and send a DM and pretty sure you will do nothing substantive to help.

[Doug Wicklund @Insaneistherule]

@QuickBooks you still have not provided a formal response to my Case number 15167025201. I have no doubt that @TXAG would be interested to know that you are charging more for NSF fees than allowed by Texas statutes as well as illegally charging a sales tax for the fee.

[Doug Wicklund @Insaneistherule]

@QBCares I will send you a DM with a case number that I received previously whereby no response has been received

[Doug Wicklund @Insaneistherule]

@QBCares I don’t see any further DM message from you. I think I have explained myself reasonably well to multiple QB staff and no reasonable feedback received regarding what I believe to be illegal activities by a company.

[Doug Wicklund @Insaneistherule]

@QBCares Sure, I’ll send you a DM but it is the same as I explained in my post. QBO is illegally charging a higher fee than allowed by Texas law as well as illegally charging a sales tax on the NSF fee.

[Doug Wicklund @Insaneistherule]

@QuickBooks @QBCares Levied on an NSF fee. I will be pursuing this on a class action basis if Intuit does not correct their pricing on this matter for my transaction and all similar transactions in future.

[Doug Wicklund @Insaneistherule]

@QuickBooks @QBCares Amount requested so I could get things flowing. I requested a breakdown on fees paid and have been told the $100 NSF fee plus sales tax of $6.60 on the NSF fee. Upon investigation I have found that state law in Texas caps the NSF fee at $30 and that no sales tax is to be …..