Mexc refuses to resolve my issue and also refuses to escalate it to a higher level, even though they have acknowledged the error. Please help.
@MEXC_Official
@MEXC_CST@Alpha_MEXC
Mexc refuses to resolve my issue and also refuses to escalate it to a higher level, even though they have acknowledged the error. Please help.
@MEXC_Official
@MEXC_CST@Alpha_MEXC
@Britni0_@KhanVan99 @MEXC_Official @MEXC_CST That may be the case, but if this goes on for a long time, and while the user's position is at risk, then I think there is a right to claim compensation.
@MayaRose438082@k8162918260088@ThienNguyeMinh @MEXC_Official @MEXC_CST@Alpha_MEXC You might not believe me, but I swear I haven't violated anything. I'm practically new to the market, and I only trade Spot, occasionally Futures. I often work at cafes, which is probably the only reason I got flagged.
@MEXC_Official After 5 months of looping CS templates, they refused to escalate to Management and offered a pathetic $200 "Futures Bonus" to shut me up. I refused.
If an exchange crashes when you need it most and gaslights you about the logs, your funds are NOT safe @MEXC_Support @MEXC_Official
@leo_andre3 @MEXC_Official @MEXC_CST Meanwhile, during the outage, only Mexc was accessible, while my Google search, Binance, OKX, Bybit, etc., all worked fine.
@leo_andre3 @MEXC_Official @MEXC_CST I apologize for the inconvenience, but I have submitted numerous pieces of evidence and engaged in many back-and-forth arguments. However, Mexc refuses to resolve the issue or provide compensation, blaming my network.