@magicstar356 Hi Kralice,
We are sorry to hear about your experience.
Kindly send us a DM with your details, and we'll be happy to look into the matter and assist you further.
Thank you for your patience and understanding 🚀
@raythcap@raythcap
Hi Rayth,
We’re truly sorry for the experience and frustration this has caused 🙏 This is definitely not the level of service we aim to provide.
Please send us your order details and order ID via DM so we can investigate this and assist you further on priority.
@gribbleandy Hey there, Andy! 👋
Thank you for taking the time to reach out to us and share your feedback 🙏 We understand your frustration, and we'd love to rectify the situation. Please DM us with your order ID for further assistance. Thanks! 🚀
@dmasri9 Hi Dina,
We’re really sorry for your experience and the frustration this has caused 🙏 .
Please rest assured that your feedback has been shared with the relevant team, and we’ve been informed that your issue has now been resolved. Thank you for your patience.
@TheebDxb أهلا بك، نعتذر بشدة عن التجربة التي واجهتها، ونأسف لما سببته لك من إزعاج 🙏 نرجو منك التواصل معنا عبر الرسائل الخاصة (DM) مع تفاصيل الطلب (رقم الطلب ورقم الهاتف)، حتى نتمكن من مراجعة الموضوع ومساعدتك بشكل أفضل وفي أسرع وقت ممكن. شكرًا لتفهمك 📷
@mohd_alsheraifi Hi Mohammed,
We’re really sorry for the experience you’ve had , we completely understand your frustration 🙏
We definitely want to support you and make this right. Please send us a DM with your details so we can look into your case and assist you as quickly as possible.
@aliyahxmunir Hi Aliyah,
We’re really sorry for the delay and the inconvenience 🙏Please share your order ID with us via DM so we can check on your order and assist you right away.
@insanelycherry Hi Angel,
We are really sorry for the delay and the lack of communication ,we understand how frustrating this must be 🙏
Please reach out to us via DM and share your order details so we can look into this right away and assist you further.
@NikhilC47683360 Hi Nikhil 👋
We apologize for the inconvenience . Thanks for sharing the details 🙌.
Please allow us some time to look into this , our specialized team will resolve it ASAP ⚡.
Kindly DM us so we can follow up directly and assist you 🙏.
Ramadan Mubarak 🌙
Wishing you a peaceful month filled with warmth, joy, and kindness 💗 Let's keep those who need support in our thoughts and lend a hand wherever it's needed ✨
@Muslef Hey Mustafa 👋
We're sorry to hear about your experience. We understand the importance of a seamless shopping experience. Allow me some time to look into this matter and have our specialized team resolve it ASAP!
Thank you for your patience! 🙏
@TamaraClarke Hi Tamara,
This is certainly not the level of service we aim to provide .
Could you please send us a private message (DM) with the details of the issue?
We’d really like to help and work on resolving it as quickly as possible 🙏
@Hossam__Younes مرحباً حسام,
إحنا متفقين معاك تماما إن ده ما كانش المفروض يحصل، وده أكيد مش النوع من الخدمة اللي بنسعى لتقديمه.
ممكن من فضلك تبعتلنا رسالة خاصة (DM) وتوضحلنا المشكلة بالتفصيل؟
إحنا حابين نساعدك ونشتغل على حلها في أسرع وقت ممكن.
شكرًا لصبرك وتعاونك 🙏