Guest Service Team®

𝟏𝟏𝟐 𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝟗𝟗𝟔 𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐞𝐫𝐬

[Guest Service Team® @Instant_HelpTm]

Thank you for bringing this to our attention, My name is Liz i'll be happy to assist. Please follow us so we can send you a direct message and assist you promptly.🌹

[Faizan Faruq @faizanfaruq]

@BreezeAirways A major winter storm and zero meaningful customer support or updates. This is unacceptable. Communication matters most when things go wrong.

[Guest Service Team® @Instant_HelpTm]

Thank you for bringing this to our attention, My name is Ashley i'll be happy to assist. Please follow us so we can send you a direct message and assist you promptly.🌹

[Paula Rego @PaulaRego20]

@BreezeAirways We proactively changed our flight due to a winter storm forecast in MA/RI paid change fees and downgraded from first class seats to get home safely with our infant. Hours later a weather waiver was issued, but we’re denied a refund for acting early. DISAPPOINTED

[Guest Service Team® @Instant_HelpTm]

@ThePatConnelly We’re truly sorry to hear about your experience. We’re here to review our customers experience and help resolve this matter. Kindly follow us so we can connect you with a live agent via DM and assist further. Thank you.

[Guest Service Team® @Instant_HelpTm]

Thank you for bringing this to our attention, My name is Liz i'll be happy to assist. Please follow us so we can send you a direct message and assist you promptly.🌹

[Patrick J Connelly @ThePatConnelly]

@BreezeAirways the way you're handling this storm is unacceptable. Any airport that might be affected should qualify for a voucher. Full stop. You should change your name from "seriously nice" to "money hungry".