Leading international reputation & brand management consultancy, specialising in corporate communications and risk, issues & crisis management | #CrisisOptic
The Business Resilience team were in Italy facilitating #crisistraining for @EFSA_EU scientists & communicators on Monday. This workshop built on the success of the multi-organisation EFSA-@BfRen crisis training we delivered in August—report now online: https://t.co/Vby4k4vnMs
More great coverage of our piece on #allergen management, this time from @FoodNavigator: Out-of-home food and drink firms should ‘do the right thing’ and ‘demonstrate a strong commitment to #foodsafety’, without the threat of legislation. https://t.co/LS7rSZuMl4
Our quarterly Business Resilience newsletter was sent out last week. It's full of insight, industry developments and news from our team. If you'd like to join the mailing list, drop us a line. In the meantime you can catch up with the latest issue here: https://t.co/kcfDd7B5PB
Our insight piece on the #food industry's approach to #allergens has been published by @NewFoodMag. If you haven't had a chance to read it yet, you can check it out here: https://t.co/wQBMODvTQk
It was one of last week's most talked about stories: the War of the WAGs. But, was there more to this than first met the eye? Malini Parkash takes a look at some of the strategic elements underpinning the Twitter tirade. https://t.co/8Tv2d9nWDe #WagathaChristie#reputationalrisk
We're at the Crisis Comms and Reputational Risk Conference today! Tim Field is chairing a discussion between @vodafone, @O2, @Ofcom, @TheBHF, @GE_UK and @centricaplc on how crisis preparedness can evolve from past experiences. We'll also be on our stand - pop by & say hello!
From patient safety in clinical trials to manufacturing, regulatory to product, the #healthcare & #lifesciences sector is arguably one of the riskiest sectors to operate in. @mtoynesewell discusses what companies can do to enhance resilience: https://t.co/rg7C7boGPK
Another successful morning raising money for @macmillancancer! Thank you to everyone that came along and helped us raise a huge £205. Our Bake Off Showstopper Challenge went down a treat😋Can you guess what our Instinctif Star Baker created? (Hint: You may push this in a crisis!)
How #allergen information is communicated to #restaurant customers has led to some calling for a change in law. But isn’t it time for the industry to do the right thing because it’s the right thing to do, rather than waiting for the law to say so? https://t.co/hWd1T8k6FR
Today, Debbie Daly & Annabelle Roberts are in France delivering an interactive crisis simulation for a major ice cream manufacturer. Meanwhile the rest of the Bicester office is channelling their inner Tom Hanks & preparing to phone the client, role-playing affected stakeholders!
We're in York today running an immersive embedding workshop for a leading UK pork producer. Following updates to its #CrisisManagement & #BusinessContinuity Manual, we'll be using five exercises to train employees on how to use the manual in different crisis scenarios.
We're at the Anaphylaxis Campaign's Corporate Conference & excited to hear insights about what has been a significant year for allergen sufferers & the food industry alike. We'll also be on our stand if you'd like a chat about how we can help enhance your resilience! #foodsafety
This morning we welcomed a cross section of #financialservices companies to our #databreach breakfast. Attendees went away with lots to think about - not least the importance of thorough preparation. With thanks to fellow speakers from @DeloitteUK, @Farrer_Co & @MarshGlobal
It's #WorldFoodSafetyDay! We work with many companies in the food & drink sector with the ultimate goal of helping make the industry safer – from enhancing food safety culture to developing procedures should something go wrong. Get in touch for more info! https://t.co/wssNJ6A8yo
We recently launched #CrisisCommsOptic, a new tool which allows organisations to assess their ability to #communicate in a #crisis. Check out the details on @continuitycent. You can still register for free for a limited period! https://t.co/nTcsr276jj
When faced with a potentially dangerous situation we jump into a “fight, flight or freeze” response. However we've recently been considering whether there's a new F - "film". Check out our latest insight piece on how smart phones have affected #crisiscomms https://t.co/bj7DxxEa8N