Keith Stonell

MD EMEA Guidewire Software | Keeping an eye on #InsurTech & #insurance industry | Occasionally writing about it @Finextra | Opinions my own.

[Keith Stonell @InsurTech_Keith]

#ESG continues to accelerate but do we have the right frameworks in place to judge whether a business is doing the right thing or greenwashing? The EU is setting up a central ESG data repository, should the UK do the same? https://t.co/5j3dXb7rcu Via @_moneymarketing

[Keith Stonell @InsurTech_Keith]

The level of investment so far this year in #insurtech businesses is impressive, but how many will last? Whether insurtech can disrupt distribution is no given, the greater value will come from those that are focused on market challenges https://t.co/WuQ8LtaZOR Via @TheActuaryMag

[Keith Stonell @InsurTech_Keith]

The success of insurers will increasingly be predicated upon how they embed data for smarter decision making. Exciting to see @HazardHubUSA join Guidewire and continue our work driving value for the #GeneralInsurance industry https://t.co/hFeU1QAlH2 #insurtech

[Keith Stonell @InsurTech_Keith]

These are all sensible recommendations. Really the #insurance industry should be more proactive with smart monitoring to counter claims in the first place. Would lead to more regular touchpoints and a better customer relationship https://t.co/UzK3wWHnCg Via @ClaimsMedia

[Keith Stonell @InsurTech_Keith]

Pleased to see @LloydsofLondon addressing markets such as #EVs and hydrogen. Risk transfer is critical to the development of these sectors and insurers should use their investor/underwriter role to affect change as much as they can https://t.co/PkoUACRJqs Via @Reuters

[Keith Stonell @InsurTech_Keith]

The new @flow_insurance home product taps into a number of pain points renters often experience, but the trend for this kind of simple, self-service cover is not going to stop here. Surely it is something everyone would welcome… https://t.co/AQx0FUsl0A Via @InsuranceTimes_

[Keith Stonell @InsurTech_Keith]

Interesting to see the @TheFCA doing this as @EU_Commission is also improving its frameworks for ESG disclosure. Insurers should welcome efforts for greater transparency and look at how their risk management expertise can help this https://t.co/s0CJbzoxAd Via @Finextra

[Keith Stonell @InsurTech_Keith]

What role should the #insurance industry play in carbon removal? Is the industry being proactive enough in the creation of transparent structures for carbon credits and investing in carbon removal projects? https://t.co/J19HirkvLd Via @finews_ch

[Keith Stonell @InsurTech_Keith]

I recently wrote about the fact that insurers should use their unique position to influence consumer behaviour over on @Finextra, and now @BritishInsurers is advocating for this in a very real way - do you think this the right way to go? https://t.co/k5MIWXuya2 Via @BBCNews

[Keith Stonell @InsurTech_Keith]

For those that travel abroad, having the right #travelinsurance and understanding what they are covered for is crucial - both for them and the reputation of the #insuranceindustry. Here are my thoughts on how insurers are tackling the issue https://t.co/lrGspzX4WA Via @Finextra

[Keith Stonell @InsurTech_Keith]

Would you question what your COVID #travelinsurance covered? I'd hope so... Insurers come up against this consumer expectations vs actual policy wording dichotomy a lot - how do insurers get the communication right? https://t.co/VF5CtoviTu Via @BBCNews

[Keith Stonell @InsurTech_Keith]

Great to see Guidewire ClaimCenter recognised by #Xcelent awards across three categories. Well-deserved recognition for this constituent of Guidewire's cloud vision https://t.co/XYjjT5QDRj @Celent_Research #digital #data #analytics #ecosystem

[Keith Stonell @InsurTech_Keith]

Financial services for the gig economy are lagging, according to research from @_CollectiveUK. The insurance market has responded with policies for gig-workers, so what is the disconnect? https://t.co/OJwcUxWqOJ via @standardnews #gigeconomy #insurance

[Keith Stonell @InsurTech_Keith]

According to @Guidewire_PandC Chief Innovation Officer Paul Mang, in light of the proposed #OnlineSafetyBill, financial scams put the reputation of legitimate financial services at risk. Would you agree? https://t.co/d6ZocB53O8 via @InsuranceTimes_ #insuranceindustry

[Keith Stonell @InsurTech_Keith]

Levels of #insurancefraud and #GhostBroking continue to rise, raising serious questions for the industry. With the greater availability of AI tools to weed out such activity, why are these numbers not coming down? https://t.co/iEmiCNKWhI Via @InsuranceAge

[Keith Stonell @InsurTech_Keith]

Will regulation on pricing improve #CX? Insurers can't use price to attract new customers, so innovation in customer service is more important than ever. Who will be the winners and losers? https://t.co/pg47Qoe6JT Via @InsuranceBizUK #insuranceinnovation #loyaltypenalty

[Keith Stonell @InsurTech_Keith]

#Insurers are having to reassess how they approach #ESG, both within their own organisations and also in assessing risk. Here are my thoughts on how #insurance can use its unique role in the economy to positively effect ESG across its customer base https://t.co/gZUUjwRqxq

[Keith Stonell @InsurTech_Keith]

COVID added a layer of complication to risk analysis. Where real-time analytics in insurance is picking up pace, how will insurers account for those challenges while driving progress in innovation? https://t.co/7pFZLCczq2
via @Telegraph #COVID #insuranceinnovation

[Keith Stonell @InsurTech_Keith]

With rapid and continued growth over the last ten years, UK-based tech unicorns are emerging in multiple markets, particularly in insurance. What is driving this surge of insurance innovation in the UK? https://t.co/BwMC7KOCdb via @CitywireWealth #insurtech #insurance

[Keith Stonell @InsurTech_Keith]

Now that the CIP state of cyber security report revealed so many insurers to have inadequate data safety standards, customers will demand transparency on security measures. How will this impact demand for cyber cover? https://t.co/vmUHB29tFA via @InsuranceBizUK #cyber #insurance