Insuranceline

Australia's leading provider of simple, straight forward & affordable life insurance products. Call us on 13 77 87 or Tweet to us from 8:30am–5:00pm

[Insuranceline @InsuranceLine]

Our Twitter customer service team are closed for the Christmas break, however please be assured that we will get back to any enquiries on the 6th January 2020 If it's urgent, please contact us by phone during working hours (excluding public holidays), on 1800 686 154.

[Insuranceline @InsuranceLine]

@trude01 Hi there, sorry to hear about your wait. Did you manage to get this sorted? Our Customer Care Team are available on 1300 880 750 or alternatively, if you would like to send us your contact details via private message, we will arrange for a member of the team to contact you

[Insuranceline @InsuranceLine]

@MissyAnthropist Hi there, we would like to follow up on your concerns. Our Customer Care Team would happy to look into this for you. If you would like to send us your contact details via private message, we will arrange a member of the team to contact you and discuss your concerns. – Jess

[Insuranceline @InsuranceLine]

@MissyAnthropist Hi @MissyAnthropist we're sorry to hear about your experience and would like to see how we can help. Would you please be able to send us a private message with your policy number and contact number and we'll arrange for a team member to reach out to you directly. Thanks, Jess

[Insuranceline @InsuranceLine]

@sunnycrickwood I'm sorry to hear that you haven't had a great experience with our team in the past. If you'd like, i'd be happy to help arrange for a formal complaint to be opened on your behalf, however, I will need a few details to do so. -Zeb

[Insuranceline @InsuranceLine]

@sunnycrickwood Hi Sally, I'm sorry to hear that you feel this way and would like to see what's gone wrong and if I can help. If you're open to discussing your experience can you please send our page a private message with your concerns and contact number? Thank you, Zeb.

[Insuranceline @InsuranceLine]

@Heart_ofHarmony Hi @Heat_ofHarmony, we'd like to help as much as possible and will need a bit more information so that we can help. Please give our friend team a call on 13 77 87. -Zeb

[Insuranceline @InsuranceLine]

@hasewski Thanks @hasewski, your feedback on our process change is very appreciated. Please be aware that your email address is currently displayed in your image, as a security precaution we kindly suggest that you take this down. Thank you, Zeb.

[Insuranceline @InsuranceLine]

@Rochelle1104 Hi @Rochelle1104, thank you for taking the time to provide your feedback and we're sorry to hear that you feel this way about our recent tv campaign. We've passed your message onto our marketing team. -Zeb

[Insuranceline @InsuranceLine]

@unholychik43 Hi Grethel, our Customer Care Team would be happy to look into this for you, could you please send us your policy number and best phone number via DM, we can have a member of our Team contact you to discuss further. Alternatively you are welcome to contact us on 1300 880 750 -Zeb

[Insuranceline @InsuranceLine]

@shockmouths Hi there, we're sorry to hear that you were receiving these unwanted calls from us. We've passed on your feedback to the relevant teams. Please DM us your number and we'll ensure you are removed from our calling lists. -Zeb

[Roy Morgan @RoyMorganAus]

@InsuranceLine tops satisfaction among risk and life insurers with a satisfaction rating of 79.2% in the year to October 2017 and had the highest rating among the thirteen largest risk and life insurers. This was an increase of 5.4% points over the year... https://t.co/RrSP8mzfDJ

[Insuranceline @InsuranceLine]

@MrSpoonhead Hi Matt, we're sorry that you're receiving unwanted calls from us. Can you please private message us your number(s) and we'll ensure you are removed from all our calling lists as soon as possible. -Jake

[Insuranceline @InsuranceLine]

@tashpovey Sorry to hear that you're receiving unwanted calls. Please DM us your number and we'll ensure you are removed from our calling lists asap. -Jake

[Insuranceline @InsuranceLine]

@Brad_Martin_ If you could please DM us your number we'll ensure it is removed from our calling lists for you. -Jake

[Insuranceline @InsuranceLine]

@AussieSpringbok Sorry you're receiving unwanted calls. All you have to do is please DM us your number and we'll ensure it is removed for you. -Jack

[Insuranceline @InsuranceLine]

@deeFzzuB Sorry you're receiving these unwanted calls. Please DM us your number and we'll ensure you're removed from our calling lists asap. -Jake

[Insuranceline @InsuranceLine]

@unholychik43 We'd like to look into this further for you. Please DM us your policy number and we'll pass your details onto our Customer Care team. -Jake

[Insuranceline @InsuranceLine]

@UnbearableDutch sorry you're receiving unwanted calls. Please DM us your number and we’d be happy to remove your number from our calling lists. -Jake

[Insuranceline @InsuranceLine]

@jaklacroix Sorry you feel that way. If you could please DM us your number we can ensure it is removed from our calling list as soon as possible. -Jake