InsureandGo UK

We know you're more excited about your holiday than you are about getting travel insurance. So here's some inspiration for your next trip ✈️

[InsureandGo UK @InsureandGo]

@StepDon11 (2/2) explain what is and isn’t covered so customers can review this information when considering or purchasing a policy.

Kind regards,
Katie

[InsureandGo UK @InsureandGo]

@StepDon11 Hi Stephen,

Thank you for taking the time to share your experience.
While our policies do not provide cover for losses resulting from civil unrest, this is outlined within the policy wording under the general exclusions section. Our policy documents are designed to (1/2)

[InsureandGo UK @InsureandGo]

@a1_bloke @London_Cycling (3/3) Please note that we do not provide any cover for medical expenses within the UK, so this would only be applicable while taking part in the activity overseas. If you would like any further information, please do not hesitate to reach out.

Kind regards,
Reece

[InsureandGo UK @InsureandGo]

To make the most of your holiday, it's wise to purchase skip-the-line tickets ahead of time. ✅

These tickets allow you to bypass the often lengthy queues at popular attractions, giving you more time to explore and enjoy your destination.

#InsureandGo

[InsureandGo UK @InsureandGo]

@a1_bloke @London_Cycling (2/3) Or eyesight, this is the lump sum compensation. Personal liability is if you were to injure someone else while taking part in the activity or damage their equipment. You would, however, still be covered medically in the event you needed treatment, repatriation.

[InsureandGo UK @InsureandGo]

@a1_bloke @London_Cycling Good afternoon,

Thank you for your message. I can confirm that cycle touring is covered as standard on all of our policies. However, we do not offer cover for personal accident or personal liability. Personal accident is if an injury resulted in a disability, loss of limb (1/2)

[InsureandGo UK @InsureandGo]

@666sxy (2/2) On [email protected] and we can escalate the issue to the relevant team to investigate further.

Best regards,
Reece

[InsureandGo UK @InsureandGo]

@666sxy Good afternoon Lyndsay.

Thank you for contacting us. I am sorry to hear about your recent experience. Our customer service team are here every day on 0330 400 1381 who will be more than happy to assist with your query. Alternatively, you can email us (1/2)

[InsureandGo UK @InsureandGo]

@paulallen262 @markskelin Good afternoon, I am sorry for the delay in our reply, and to hear of your father's passing. I would like to look in to this matter for you. To allow me to do so, please could you reach out to [email protected] along with the policy reference and claim reference? - Liam

[InsureandGo UK @InsureandGo]

@markskelin Hi, Mark. Thank you for your message. I'm sorry to hear that you have been left feeling that the service you received was sub-par and we would like to look into this further. We kindly ask that you send us a message with more information on your recent experience.

[InsureandGo UK @InsureandGo]

@middlemonkeydee Good afternoon, Donna.

Thank you for getting in touch. I am sorry to hear that you are receiving unwanted mail.

I will send you a private message to look into and resolve with you.

Best regards,
Reece
Customer service

[InsureandGo UK @InsureandGo]

@jennyc14 Good morning, Jenny.

Thank you for bringing this to our attention. We are and are currently investigating. Once we have more information, we will be in touch.

Kind regards,
Reece
Customer service

[Travel Tomorrow @TravelTomorrowX]

New study finds suitcases carry more bacteria than public toilet seats
@InsureandGo #aviation #transport #travel #holidays #suitcase #health

https://t.co/P8UveKjgeo

[InsureandGo UK @InsureandGo]

@vicky464 Good afternoon Vickie,

I’m sorry to hear you had trouble reaching us. If you still need help, we’d be happy to arrange a callback at a time that suits you. Just let us know via DM.

Kind regards,
Reece

[InsureandGo UK @InsureandGo]

@JohnMcaliece So that I can investigate further, can you kindly follow our account, and I will send you a DM to assist.

Kind regards,
The InsureandGo team.

[InsureandGo UK @InsureandGo]

@JohnMcaliece (2/2) While the maximum time frame for a complaint is 8 weeks, we do try and resolve these in a much more timely manner. Once there is an update, you will be contacted as soon as possible.

Best regards
The InsureandGo Team

[InsureandGo UK @InsureandGo]

@alansbrown Good morning,

I have sent you a private message in order to discuss in more detail.

Best regards,
Reece

[InsureandGo UK @InsureandGo]

@naffnaff85 Thank you for your comment.

To ensure we are accurately providing the correct level of cover, please contact us on 0800 198 0198. Our phone lines are open:

Monday to Friday: 8:30am – 8:00pm
Saturday: 9:00am – 5:30pm
Sunday: 10:00am – 5:00pm

Best regards,
Elice

[InsureandGo UK @InsureandGo]

@AghFoto Good morning,
Thank you for your message. To apply for a GHIC, you will need to provide your full name, address, date of birth and National Insurance number. According to the NHS website, you should then receive this within 15 working days.
You can visit their site for more info

[InsureandGo UK @InsureandGo]

Is healthcare free in France for tourists?

You can request a free #GHIC before you travel, which covers any necessary treatments in public healthcare centres or hospitals in #France. However, this does not cover all costs, so taking out #TravelInsurance is essential.

...

[InsureandGo UK @InsureandGo]

@littlemissn_d @colcltd (2/2) I appreciate you letting us know and will look to resolve as soon as possible.

Best regards,
Reece