InvictavisOW

[InvictavisOW @Invictavis_OW]

@hydro_customer Hilarious that the power is off once again in the NDG. But this time, I’ve moved back to Ontario! Where I currently have power! Good riddance. I only feel sympathy for my fellow ex-neighbors that are in the dark on a weekly basis. #hydroquebec

[InvictavisOW @Invictavis_OW]

@carleduardo_ @Desiree_McGraw @hydroquebec Literally no reason to be sorry - their positions exist solely for public service. It is legitimately laughable that the same grid has gone down 5 times in just a couple of months citing “equipment failure”. Incompetence beyond belief

[InvictavisOW @Invictavis_OW]

@hydroquebec I genuinely don’t understand how this happens at least once a week - every time with an “equipment failure”. The absolute pinnacle of incompetence and corruption. Are these band-aid fixed worth sending a crew out every week? What a joke of an organization. Shame.

[InvictavisOW @Invictavis_OW]

@hydroquebec @DaviesSong3 But what’s the distinction between the vast majority and the complex cases? Shouldn’t that information be a part of the status updates on the map/app? Very little is being communicated and I think that’s the biggest concern

[InvictavisOW @Invictavis_OW]

@hydro_customer Thank you. That makes sense but in this case that would mean that our time frame is considerably longer than the rest. Wouldn’t it be better to let us know ahead of time so we can make arrangements rather than hoping for a fix that isnt coming anytime soon? Just curious.

[InvictavisOW @Invictavis_OW]

@hydro_customer hey. Im curious to know what the priorities are like during the outage. We’ve been without power going on 96(!) hrs. We’re in a dense grid and have the earliest outage date/time that ive seen. I know you cant say specifics, but ill take general info at this point.

[InvictavisOW @Invictavis_OW]

@hydro_customer hey there! If the status on the outage map changes from providing a completion time changes BACK to a generic message, does this mean that the work is done for the day? Or can we expect more to be done?

[InvictavisOW @Invictavis_OW]

@cogeco Hey Jodi! Already tried that, unfortunately it seems to be a persistent issue. So it's not an area problem?

[InvictavisOW @Invictavis_OW]

@cogeco Hey! Any idea about ping spikes in Burlington? our connection is unstable all of a sudden