Irfan Mansuri

Keep ur belief Strong💫

[Irfan Mansuri @IrfanKma]

@GTPLHathwayLtd Still waiting for the updates

[Irfan Mansuri @IrfanKma]

I requested and paid ₹560 for shifting of my GTPL connection on 31st August. However, it has been more than a week and I have still not received any call from a technician, nor has any action been taken regarding the shifting.

@GTPLHathwayLtd

[Irfan Mansuri @IrfanKma]

@GTPLHathwayLtd Please arrange the shifting on an urgent basis and resolve this issue immediately. I expect a proper update and resolution without any further delay.

[Irfan Mansuri @IrfanKma]

@GTPLHathwayLtd I am extremely disappointed with this delay. My connection has remained unused during this period, and I have already lost valuable service time. I have also recently renewed my connection for an entire year, so such delays are causing me unnecessary inconvenience and loss.

[Irfan Mansuri @IrfanKma]

@cromaretail @LGIndia,@croma I have not given any confirmation. It was you people who closed the complaint from your end without my confirmation. But now I am sure that I will never buy anything from Croma again, and definitely not an LG product.

[Irfan Mansuri @IrfanKma]

@LGIndia Very disappointing experience with @LGIndia & Croma.
We purchased an LG refrigerator worth ~₹80,000 from Croma. The first unit arrived damaged and was replaced after a week. The replacement unit has AGAIN arrived with a visibly raised/misaligned top panel and

[Irfan Mansuri @IrfanKma]

@LGIndia I have not given any confirmation. It was you people who closed the complaint from your end without my confirmation. But now I am sure that I will never buy anything from Croma again, and definitely not an LG product.

[Irfan Mansuri @IrfanKma]

@LGIndia Don't get any resolution till date

[Irfan Mansuri @IrfanKma]

@cromaretail @LGIndia ,@croma Please arrange a new, undamaged replacement or cancel the order and issue a full refund. If this is not resolved promptly, I will be forced to approach the Consumer Forum for further action.

[Irfan Mansuri @IrfanKma]

@Margeesh_M @LGIndia Purchased from croma?

[Irfan Mansuri @IrfanKma]

@cromaretail Update and replace asap

[Irfan Mansuri @IrfanKma]

@LGIndia Please escalate this and provide a clear replacement timeline. I have already cooperated enough and do not want to keep following up for something that should have been resolved properly in the first place.

[Irfan Mansuri @IrfanKma]

@LGIndia I want a completely NEW and DAMAGE-FREE replacement at the earliest.

[Irfan Mansuri @IrfanKma]

@LGIndia I am being absolutely clear: I WILL NOT KEEP THIS REFRIGERATOR OR ACCEPT ANY REPAIR/COMPROMISE.

[Irfan Mansuri @IrfanKma]

@LGIndia Your team is now investigating what the demo executive said, but the fact remains: I have received a physically damaged replacement unit.

[Irfan Mansuri @IrfanKma]

@LGIndia After the repeated delivery, replacement, pickup and constant follow-ups, my family was extremely frustrated. My wife asked the demo executive to close the call in frustration, and he marked the demo “OK”. This was NOT an informed acceptance of a damaged product.

[Irfan Mansuri @IrfanKma]

@GTPLHathwayLtd Tx for the support , router has been replaced

[Irfan Mansuri @IrfanKma]

@GTPLHathwayLtd I need urgent help regarding a broadband recharge.

I was asked to make a 1-year recharge by a GTPL representative/agent, who specifically committed that my old router would be replaced with a new router because the existing router was causing speed issues.

[Irfan Mansuri @IrfanKma]

@LGIndia This was NOT an informed acceptance of a damaged product.
We have already emailed Croma & LG with photos and requested replacement with a completely new, damage-free unit or a full refund.

[Irfan Mansuri @IrfanKma]

@LGIndia apparent damage.
After repeatedly following up for replacement delivery and pickup of the damaged unit, my family was extremely frustrated. My wife told the demo executive to close the matter in frustration, and the demo was marked “OK”.