No call. No warning. No car. This is a basic customer service failure. Fix this—your silence today spoke louder than any apology could. #CustomerServiceFail#DoBetter
@delta Cheers for disconnecting me after putting me on hold for 1.5hrs! Going on 4 days without a change of clothes, bloody marvellous service after I even had to pay EXTRA to check the bag in! Fuming!
@Delta Arrived in Detroit on the 8th, only checked in bag with all my clothes misplaced, 72hrs later and countless hours spent on hold and still no sign of my bag! Was told it would be delivered today, heard nothing since and call just dropped after being on hold for 2hrs!