Isabelle Zdatny

XM Catalyst at @XM_Institute (née Temkin Group). CCXP. XMP.

[Isabelle Zdatny @IsabelleZdatny]

@Aimee_Lucas What an amazing genre of videos! How is Sesame Street even better than I remember? I vote Grumblemore replace Dumbledore in all future HP movies ⚡️

[Aimee Lucas @Aimee_Lucas]

I partnered with my @XM_Institute colleague @IsabelleZdatny on our latest blog post highlighting the various ways #JourneyMaps can be used to advance your #XM efforts. https://t.co/FPtmf9wP8L

[Isabelle Zdatny @IsabelleZdatny]

@liz_tassey @Aimee_Lucas @btemkin @pfrncs @LukeWilliamsCX My maid of honor and I met at Temkin Group and immediately bonded over both answering "Mahrriage" to Bruce's interview question. So of course she started her speech by quoting it! Princess Bride was our family movie of choice, so it was very popular with the crowd.

[Isabelle Zdatny @IsabelleZdatny]

@Aimee_Lucas @liz_tassey @btemkin @pfrncs @LukeWilliamsCX I don’t think it’s a real wedding unless at least one official says “mahrriage!” I’m also so happy I finally learned @LukeWilliamsCX favorite Princess Bride quote. He’s been guarding that secret closely.

[Isabelle Zdatny @IsabelleZdatny]

Our new @XM_Institute website is now live (and chock full of valuable resources and insights)!

#XM #CustomerExperience #EmployeeExperience

[Qualtrics @Qualtrics]

We're creating the place to take your XM program to the next level.

Introducing the XM Institute - the only community & resource for XM professionals, practitioners, and leaders.

https://t.co/uwLFkJMg89

[Isabelle Zdatny @IsabelleZdatny]

What goes through our brains when we're making purchasing decisions?

Isabelle Zdatny from the Qualtrics XM Institute explains what's really happening inside our heads when we choose certain brands. https://t.co/otvG1ax7S6

[Isabelle Zdatny @IsabelleZdatny]

Qualtrics XM Institute is hiring! Apply for XM Catalyst, XM Institute: #Recruiting #QualtricsLife https://t.co/TK1cc8Z5nG

[Qualtrics @Qualtrics]

The future requires XM.

@btemkin of the Qualtrics XM Institute shares the key takeaways from his #QualtricsX4 sessions, and how all companies should be thinking about the next phase of experiences.

https://t.co/fveQs0lRDF

[The BE Hub @behavecondotcom]

Special Issue: Consumer Emotions in the Marketplace | Journal of the Association for Consumer Research https://t.co/E4UAg5jY4i

[nature @Nature]

Could AI make healthcare human again? https://t.co/7ALr3msHBy

[Isabelle Zdatny @IsabelleZdatny]

Some tips for designing positive experiences for "irrational" customers! #CX #XM #behavioraleconomics #customerexperience