sky eye

Slow 👣 don’t 🍽

[sky eye @Ismailht02]

@Mohamad26790667 @AlphaCapitalUK @AlphaCapitalUK this is not professional from your side

[sky eye @Ismailht02]

Alpha Capital finally responded to my Trustpilot review , but still didn't answer my actual question.

Why were my payouts approved and scheduled for payment, then not paid after I followed their instructions to change my payment method?

Their response talks about the later IP issue but doesn't address the approved payouts. Screenshot attached. Let people judge for themselves.

[sky eye @Ismailht02]

Ismail Ht gave Alpha Capital Group 1 star via @Trustpilot https://t.co/QRWhbUBguq
@AlphaCapitalUK

This still does not answer my actual question. I am not asking about the later decision regarding my account. My question is about the payouts that were already approved and scheduled for payment before that decision. On June 23, I was also told that once I changed my payment method and it was confirmed correct, “we will make the payments.” I followed those instructions. Why were those already-approved payouts not paid?

I have the emails and screenshots documenting this timeline.

[sky eye @Ismailht02]

@AlphaCapitalUK “Clear. Transparent. Direct.” My approved payouts were confirmed on June 19, I followed your instructions to change my payment method on June 23, and I’m still waiting for the payouts. Please explain why they were never honored.

[sky eye @Ismailht02]

@AlphaCapitalUK New payout methods are great, but I'm still waiting for the payouts you approved on 19 June 2026. You confirmed they'd be paid after I switched to SWIFT on 23 June, yet they never were. Can you explain why?

[sky eye @Ismailht02]

@AlphaCapitalUK 24/7 support? I've been waiting weeks for an answer to one simple question: why were my approved payouts from 19 June never honored?

[sky eye @Ismailht02]

@Walechase294412 @AlphaCapitalUK They approved my payouts on 19 June. On 23 June they asked me to switch to SWIFT/Wise because of payment provider issues and confirmed they'd pay after the change. I followed every instruction, but the approved payouts were never honored, and they still haven't explained why

[sky eye @Ismailht02]

After I asked if all three approved payouts would be paid, they replied: 'Once the change has been made... we will make the payments.'

[sky eye @Ismailht02]

@AlphaCapitalG I'd appreciate if George Kohler and Andrew Blaylock could review this.
I'm sharing this because I've tried for weeks to resolve it privately, but my emails are now being ignored.
My payouts were already approved. When payments were delayed, I was told it was because their payment provider (Rise) was changing providers and because of a US bank holiday—not because of anything related to my trading.
They then asked me to change my payment method to SWIFT/Wise. Before doing so, I asked them to confirm that all three approved payouts would be paid after the change.
Their response: "Once the change has been made and confirmed to be correct we will make the payments."
I followed their instructions exactly.After that, instead of processing the approved payouts, they changed their position, refused to pay, and have ignored my repeated requests to explain why payouts they had already approved were not honored.
Here are the emails so everyone can judge the timeline for themselves.

Then attach the screenshots in chronological order.

@AlphaCapitalUK @george_kohler @PropFirmMatch

[sky eye @Ismailht02]

23 June: They asked me to switch to SWIFT/Wise because of their payment provider.

[sky eye @Ismailht02]

19 June: Alpha Capital confirmed my withdrawal was approved and scheduled to be paid.

[sky eye @Ismailht02]

@c4slov33r Antchamo lgrasen😭

[sky eye @Ismailht02]

@i9wav 3-0

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