Consultant at @CapgeminiInvent 🤝 | First Class Honours Bsc Business Management Graduate @unibirmingham 👩🏻🎓 | Passionate about CX | All views are my own
Just Posted: Contact Center Optimization: 9 Quick-Fire Tips to Improve Performance
Uncover a whole host of contact center optimization ideas, covering people, process, and technology
https://t.co/O4H89yjGQC
#cx#cxnews#contactcentre#contactcenter
We at frog are very pleased 😃 to welcome our new team members from 💥award-winning💥 #BrandDesign leaders @rufusleonard! Please join us in extending a very warm welcome, and stay tuned – BIG plans are in the works! https://t.co/QLQt4pVujI
Iqra Ansari, managing consultant at frog, suggests rather than looking for someone to blame, it falls to the customer service teams. Via @TheDrum https://t.co/r5qStuS2PH
How to Design for Human Aging: 5 Methods for Inclusive Digital Experiences
Read more from Alina Karl, Experience Designer, frog Munich –via UX Mag: https://t.co/quqyxtCGBG
Huge thank you to @CentralCio for taking us on a community walk. Really put into perspective of the great work they are doing to help the community of Brookside! #UoBCCC
We are delighted to announce the acquisition of UK-based @rufusleonard – leaders in #BrandDesign 🎨 and #experience capabilities – as they join the ranks of our customer-first specialists at @frogdesign
🎉Welcome to our new teammates!🎉 https://t.co/2uCGoqp4C8
🚨 Attention @unibirmingham students! 🚨 Applications for the @CapgeminiUK Community Challenge are now open!
Go here to find out more: https://t.co/iPPRtifVW0
#UoBCCC
What. A. Week. I am so proud of how much these @UniBirmingham students have achieved for 3 great charities. Congrats to @CCCSpirit for winning, but also congrats to Altitude and The Pioneers for your outstanding efforts. I can't wait to see what your futures hold! #UoBCCC 💙
What a great way to end the week. Congratulations to all of the #UoBCCC teams for the fantastic results⭐️ It was truly inspiring to watch you all grow in your teams and challenge yourselves. You should be incredibly proud of what you have achieved! 🏆
@CccSpirit
In the blink of an eye, the final day of the @Capgemini Community Challenge has arrived!😱 The best of luck to the #UoBCCC students today. I can't wait to see your presentations later! 🤩You're nearly there - keep going!