Israa 🕊

[Israa 🕊 @IsraaEmam22]

@EmiratesNBD_AE This is done, please check your mailbox and expedite the request as soon as possible

[Israa 🕊 @IsraaEmam22]

@EmiratesNBD_AE @centralbankuae I’m extremely disappointed with the poor handling of my international transfer as I initiated an international transfer on 25 June, and the expected turnaround time was 2–3 working days. As of today, the beneficiary has still not received the funds

[Israa 🕊 @IsraaEmam22]

@EmiratesNBD_AE @EmiratesNBD_AE to make matters worse, the correspondent bank charges have already been debited!
International transfers are often time-sensitive, and delays like this can have serious consequences for the recipient.

[Israa 🕊 @IsraaEmam22]

@EmiratesNBD_AE
I promptly responded to your request for additional information, including the beneficiary’s details, purpose of payment, and our relationship. This is not my first international transfer, so this prolonged delay is difficult to understand.

[Israa 🕊 @IsraaEmam22]

As a customer, I don’t understand why I’m expected to chase a government entity to recover funds that were debited twice from my card account. Appreciate if Deem review this matter urgently and assist in resolving what appears to be a duplicate transaction. @deem @centralbankuae

[Israa 🕊 @IsraaEmam22]

@deem I need to cancel my credit card ASAP! I can’t reach your number nor WhatsApp!!

[Israa 🕊 @IsraaEmam22]

@deem I’m asking you to cancel my credit card application but no one accepting to help me!
@centralbankuae Kindly assist on this.

[Israa 🕊 @IsraaEmam22]

@RAKBANKlive Why I'm still receiving statements for my canceled credit card!!

[Israa 🕊 @IsraaEmam22]

@HSBC_UAE Hi! How can I expedite a credit card application? I can’t wait 5 working days 🥹

[Israa 🕊 @IsraaEmam22]

@DubaiFirstUAE I need your urgent support on the credit card cancellation request CAS-803920-J3T3R0

[Israa 🕊 @IsraaEmam22]

@CBDUAE Hi @CBDUAE I contacted you but no one assisted!! I’ve shared my contact information via DM please arrange an urgent callback for the card cancellation

[Israa 🕊 @IsraaEmam22]

@CBDUAE I need an urgent callback for the credit card cancellation request!!

[Israa 🕊 @IsraaEmam22]

@MashreqTweets Done. Check your DM @MashreqTweets

[Israa 🕊 @IsraaEmam22]

@MashreqTweets Need me to wait 2 working days more!! @centralbankuae need your help please

[Israa 🕊 @IsraaEmam22]

@MashreqTweets Till when should I wait for my transactions to be released by your stupid system? @agoda realesd it already why you’re holding my money!!!

[Israa 🕊 @IsraaEmam22]

@Aramex Is it my responsibility? You got my items and your guy lost them, why do I have to run out of you and get CCTV records for you!Do your work and help your customers. I will report that directly to the police and will never accept what you’re trying to do. Ask a manager to call me!

[Israa 🕊 @IsraaEmam22]

@Aramex No! You only delivered the order from @adidas! For the collected items you didn’t deliver it back. Shimpent 48428343386 - before replying to your customers go and check with your team for the complaint raised, why there is a complaint under process if shipment delivered, losers!

[Israa 🕊 @IsraaEmam22]

@dubai_consumers Need your support as @Aramex is not helping me! They have collected my returned items and lost the shipment. After 3 weeks of chasing me they said nothing to be done for you! Worst courier company in the world.