@LivpureSmart@Livpure_India@jagograhakjago@nch1915 This is a drinking water purifier, not a non-essential appliance that customers can simply wait weeks to get fixed. It is extremely frustrating to keep chasing a company for something as basic as access to safe drinking water.
@LivpureSmart@Livpure_India It's now been 8 days since I raised a service request, and despite multiple follow-ups, nobody has responded or visited. The issue remains unresolved.
@Livpure@LivpureSmart@Livpure_India After the filter was replaced, the very same issue resurfaced within just a couple of days. I raised another service request last week, and even after repeated follow-ups, no technician has attended it. (1/2)
@Livpure_India Your team reached out after my post, but unfortunately it was the same canned response. The issue is still unresolved, no technician has attended the service request despite multiple follow-ups. A prompt reply on social media means little without actual resolution.
@Livpure@LivpureSmart@Livpure_India@LivpureSmart@Livpure_India
This is extremely disappointing. Access to clean drinking water is a basic necessity, and customers shouldn't have to struggle for timely service. Worst customer service experience so far. Please resolve this urgently.
@Livpure_India@LivpureSmart The service engineer number (9553727993) assigned is also not working. No wonder everyone is calling off their subscription
Extremely disappointed with Livpure Smart RO service @Livpure_India@LivpureSmart
I'm posting this both to share my experience. I've been using a Livpure Smart RO subscription, but the after-sales service has been extremely disappointing.
(1/2)
@Livpure_India Leaving customers without a resolution for days while providing no meaningful update shows a complete lack of urgency. Please stop treating this as a routine complaint and resolve it immediately. Enough delays.
@Livpure_India@LivpureSmart
(3/3)
What concerns me most is that access to safe drinking water is a basic necessity, and it shouldn't require customers to constantly chase customer support for something as fundamental as timely service.
(2/3)
Recently, the purifier's filter health deteriorated significantly, and despite raising multiple service requests and following up with customer support several times, the issue remains unresolved.
@MobiKwik
I am writing to bring to your attention an unresolved transaction issue that I have been facing. (Ticket ID# 17775625). On 12-May, I made a transaction worth Rs 3392 from my MobiKwik Wallet to Myntra (Order ID 19869609832).
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