@CebuPacificAir This feels like a SCAM. U’re telling me that I have lost my original booking, including the money I paid, when I’m just trying to see my options for rebooking. I have NOT CONFIRMED & added a payment method for the rebooked flight & YET I LOST MY ORIGINAL FLIGHT.
@CebuPacificAir I did not “voluntarily” complete the rebooking, I closed the app and did not proceed, WHY will I be charged with just by checking the fees?? Why will my old booking disappear and charge me for another one I did not confirm? And you don’t have the option to cancel rebooking??
@CebuPacificAir I am requesting to cancel the rebooking made that appeared in my account as I have not confirmed not completed it. You guys keep on rejecting and just asking to pay the amount due. WHAT A SCAM!
@CebuPacificAir You left me with no other options but to pay for the rebooking I have NOT CONFIRMED and COMPLETED wherein I already have a confirmed PAID booking that you wasted.WHERE DID MY MONEY GO???
@CebuPacificAir “We endeavor to work collaboratively and create solutions in order to realize our purpose and vission everyday” - SERIOUSLY???!! You don’t provide solutions!
@CebuPacificAir Your live agent is USELESS and doesn’t understand the weight of this concern. I’ve reached out to you by any means possible but you guys always say the same. It’s hard to believe that this is your solution!
@_mleq@CebuPacificAir OMG we have similar situation. It’s so frustating to talk to these live agents that act like bots who were not programmed properly.