Ordered Logitech MX Master 4 on @AmazonIN (Order #406-7177345-0453149), but warehouse sent a cheap swapped HP mouse inside sealed box! Attached: 47s unboxing clip (full uncut video on record). Amazon now refuses refund! ๐งต๐ @AmazonHelp@ajassy@jagograhakjago
@AmazonHelp@consaff@jagograhakjago@AmazonHelp Keeping my money AND taking back the returned item (Track: 630351736701) is unlawful. You cannot refute the uncut unboxing video showing warehouse sent a swapped HP mouse. Refusing refund after pickup is unfair trade practice. Escalating to e-Jagriti. @consaff
Ordered Logitech MX Master 4 on @AmazonIN (Order #406-7177345-0453149), but warehouse sent a cheap swapped HP mouse inside sealed box! Attached: 47s unboxing clip (full uncut video on record). Amazon now refuses refund! ๐งต๐ @AmazonHelp@ajassy@jagograhakjago
@AmazonHelp@consaff Update: Connected via your link. Leadership rep Mohammed confirmed courier picked up the return on 20-Aug & Return Center has it, yet Amazon officially refuses my refund! Retaining customer money AND returned goods is illegal. @jagograhakjago@consaff Docket #9936577
Legal notice served & NCH Docket #9936577 active. Demand:
1. Full order refund
2. Offer processing fee back
3. Deal price-match voucher
Next step: damages suit on e-Jagriti Consumer Court if not resolved! @AmazonHelp
Amazon courier collected the return on 20-Aug (Track: 630351736701, on CCTV). Yet rep Sneha writes: โreturned item doesn't match original productโโTHAT WAS THE ISSUE REPORTED ON DAY 1! Withholding funds after taking back goods is illegal. @consaff
@Shivstan@flyingbeast320 Same issue with me. Ordered on 1st, till now it's not even shipped.
Their team doesn't reply to any emails.
@flyingbeast320 instead making these videos, pay attention to your business and fix these delivery problems.