This is ridiculous! @AirCanada has found my partners "delayed" bag, but won't let us pick it up from the airport, but the delivery company won't deliver it! And cherry on top we waited 50min on hold and they hung up on us!
Dumb pet peeve: Chat software that auto-converts emoticons to emojis. Are we operating under the assumption that people would be /confused/ by :-)? Or do you think I will just be /so delighted/ that you replaced what I wrote with art that has A COMPLETELY DIFFERENT MEANING.