Meraki

My opinion, my tweet!

[Meraki @Izla_Meraki]

@iamMVP Mr. MVP, PLDT doesn't deserve this award. Your customer service sucks. Very slow response and just using automated replies. Always makes promises but they never did any action to fix the internet outage issue & can't even provide a definite timeline resolving it. Shame on you!

[Inquirer @inquirerdotnet]

Asked if China was using Pogos to bring in money to finance its intelligence activities, Gordon said: “They are riding on Pogos.”

Read: https://t.co/Y4evPVIZZk

[Meraki @Izla_Meraki]

@anne_23yb Sila sana ang silipin ng senate at congress. Sana magpetition na lahat ng mga subscribers ng pldt at ipatawag na sila.

[Meraki @Izla_Meraki]

@anne_23yb Mars, tama nga yata yung sinabi mo about PLDT ay puro salita lang. Everyday same lang ang sinasabi. Dapat ipasara na rin to ni Pres. Duterte eh.

[PILIPINAS KONG MAHAL @pulitaka]

@PLDTEnterprise @Izla_Meraki Nako meraki maniwala ka diyan sa pldt haha puro salita lang yan..

[Meraki @Izla_Meraki]

@PLDTEnterprise ano na?

[PLDT Enterprise @PLDTEnterprise]

@Izla_Meraki We know that sorry is not enough to fix all the troubles with your connection, @Izla_Meraki. Please be informed that necessary action is being carried out for immediate restoration on your service. We guarantee you that we will expedite this matter.

Thank you.

[Meraki @Izla_Meraki]

@PLDTEnterprise Hello, do you have update now, on when you'll be able to send technicians in our area? Thanks.

[Meraki @Izla_Meraki]

@PLDTEnterprise Hello, do you have update now, on when you'll be able to send technicians in our area? Thanks.

[Meraki @Izla_Meraki]

@anne_23yb @PLDTEnterprise Oo nga eh 2 weeks na ganyan pa rin ang sinasabi. Pero sana naman bigyan na nila ng aksyon. Kung pwede nga lang ako na umakyat sa poste at nagkabit ng wire doon eh.

[Meraki @Izla_Meraki]

@PLDTEnterprise I've sent you a DM. Can you let me know within today PLDT's final schedule and actions to restore the connection? Kailan pupuntahan ng technicians yung para maikabit yung fiber line sa poste? Ito sana ang masagot na.

[Meraki @Izla_Meraki]

Hays dapat yata itong @PLDTEnterprise ang pinapasara ni Pres. Duterte eh. Very bad customer service. For almost 2 weeks they are sending us the same reply. No action has been taken to really restore the internet connection. @presduterte
#abscbnshutdown

[Meraki @Izla_Meraki]

@PLDTEnterprise *are

[Meraki @Izla_Meraki]

@PLDTEnterprise Our lines our on the problem is we don't have internet connection because the fiberline was cut/ disconnected from the Post/poste. We don't even have a dial tone sa landline eh. The router LOS light is RED.

[Meraki @Izla_Meraki]

@PLDTEnterprise We've been sending you DM and e-mails everyday and you're sending the same response "rest assured etc..." gawan nyo naman ng totoong action. Napapagastos pa tuloy kami using additional connections from other internet providers. Parang you're giving us option to transfer na sa iba

[Meraki @Izla_Meraki]

@PLDTEnterprise Hello, can you help to follow-up again with your team? They are just sending us automated replies now and still no progress on the issue. This is the 12th day of internet outage. Thanks.

[Meraki @Izla_Meraki]

@PLDTEnterprise It's sad to hear that there is no definite timeframe on when you could resolve this issue and we have no choice but to wait. I'm counting on your assurance that our concern is being prioritized as this is affecting our company.
Thank you.

[Meraki @Izla_Meraki]

@PLDTEnterprise Hi, I've seen it already. Thanks.
Can you let me know the timeframe of when we could possibly expect the restoration of our connection? It's really stressful having no internet when it's our primary source of business communication. Thanks in advance.

[Meraki @Izla_Meraki]

@PLDTEnterprise Sent the details via DM already.

[Meraki @Izla_Meraki]

@PLDT_Cares Hello,
Already sent you a PM. Thanks.

[Meraki @Izla_Meraki]

@PLDT_Cares @PLDTHome @pldt @pldt
Our fiber line was disconnected from the posts causing our internet outage for 1wk. We've already called your customer service many times & until now they don't have a clear answer when they can fix the problem. Please help on ticket#33026527.