JAISON

[JAISON @JAISON1110182]

@tvsmotorcompan @tvs

[JAISON @JAISON1110182]

@tvsmotorcompany Does customer support end after a sale? I’m fed up with my experience at SV TVS, Trivandrum. My iQube charger still charges, but its fan struggles to start. I’m told warranty won’t apply due to a small cable cut, and a new charger costs about ₹16,000.

[JAISON @JAISON1110182]

@tvsmotorcompan Please investigate my case and my experience with SV TVS, Trivandrum. Why is a ₹16,000 replacement being proposed? Why is no affordable repair option offered? Please answer directly—not with a generic instruction to contact customer care.

[JAISON @JAISON1110182]

@tvsmotorcompan Please investigate my case and my experience with SV TVS, Trivandrum. Why is a ₹16,000 replacement being proposed? Why is no affordable repair option offered? Please answer directly—not with a generic instruction to contact customer care.

[JAISON @JAISON1110182]

1/9 @tvsmotorcomp Does customer support end after a sale? I’m fed up with my experience at SV TVS, Trivandrum. My iQube charger still charges, but its fan struggles to start. I’m told warranty won’t apply due to a small cable cut, and a new charger costs about ₹16,000.

[JAISON @JAISON1110182]

If existing customers struggle to get support, how can TVS expect new customers to trust the brand and spend their hard-earned money on its products? Customer trust is built after the sale too—not just in the showroom.