Jordanne Booth

Small but sweet.... and taken :)

[Jordanne Booth @JBOOTH19972010]

@IcelandFoods Burnley Charter Walk store seems to have stock issues - ordered 3-4 Lucozade 750ml bottles on 31st Oct, 5th Nov, 14th Nov, and today, all out of stock & refunded. I'd remove it from the website if it can never actually be sent out in orders, beyond irritating now

[Jordanne Booth @JBOOTH19972010]

@RoyalMailHelp A parcel was delivered incorrectly yesterday. There's 2 flat buildings on my street, my parcel was posted to the wrong building. Is there a way to get a postman to try retrieve it? With it being multiple flats, I don't know which one specifically it was posted to

[Jordanne Booth @JBOOTH19972010]

@IcelandFoods Ive sent you a DM with more details

[Jordanne Booth @JBOOTH19972010]

@IcelandFoods Had a delivery coming between 6pm-8pm. Map hasn't updated since 19:01, but the driver name changed around 7:30pm. Order has been marked as delivered but hasn't been. Tracking still says that the driver is 1 stop away and should be here by 20:00, what's going on??

[Jordanne Booth @JBOOTH19972010]

@RoyalMailHelp I need help with a parcel. I posted both a Tracked 48 & 2nd Class letter into a postbox on Tuesday. I did the proof of postage thing on the app, 2nd Class one has been verified, but the T48 hasn't been scanned, despite being posted simultaneously 48 hours ago

[Jordanne Booth @JBOOTH19972010]

@RoyalMailHelp What's going on with home collections? Both yesterday and today, I've not had someone come to pick up a booked collection. From a quick Google, I'm not the only one who's having the same trouble, everyone is having to book multiple collections to get it collected!

[Jordanne Booth @JBOOTH19972010]

@IcelandFoods Hi, I've just DM'd now

[Jordanne Booth @JBOOTH19972010]

@IcelandFoods Your website and app won't let me book a slot, just shows this page. I've already tried clearing cookies and doing incognito mode. I'm not the only one with this issue from looking here

[Jordanne Booth @JBOOTH19972010]

@O2 I can't access any of that because it doesn't load, times out before the Three 3G Internet loads it and I don't have WiFi, only your MiFi thing. Which is also down because it runs off your 4G network. I literally can't use my phone because your entire 4G network is down

[Jordanne Booth @JBOOTH19972010]

@O2 Your 4G network has been down in Burnley Town Centre for the past hour. I can't get calls, texts, or use the Internet, which means I also can't use my O2 4G MiFi either. Can't report it on the app either due to it saying I'm offline. Dug out my old 3 sim to send this.

[Jordanne Booth @JBOOTH19972010]

@O2 O2 mobile broadband needs sorting - not impressed at having to reset my mobile broadband router 50+ times in 3 hours while trying to download a game or watch YouTube because it constantly flicks from "connected" to "connected without Internet" every time it rains!!

[Jordanne Booth @JBOOTH19972010]

@Andrewparaplan @O2 @ASA_UK Yeah, I'm starting to see that. Thank you for the advice, I'll do that ASAP

[Jordanne Booth @JBOOTH19972010]

@O2 I took out an S23 contract in Sept 2023 when the Buds for £1 promo was active. I still haven't got the code. Can someone sort this for me? 3 chats with the app support haven't sorted it, and I'm starting to think the code will never arrive now, I just keep getting fobbed off

[Jordanne Booth @JBOOTH19972010]

@ThreeUKSupport I think you're having issues in Nelson area, I haven't been able to connect to 5G properly all day, I keep getting "Unable to send message on 3 - error 0" when I text, and my tesco delivery driver could not call me 5 minutes ago. So none of your service is working

[Jordanne Booth @JBOOTH19972010]

@virginmedia funny how my Internet has been going in and out since 1am last night, and is STILL happening currently as of 5:15pm, yet your service status page won't let me report an issue or give me any info on how to fix my broadband when resetting the router doesn't work

[Jordanne Booth @JBOOTH19972010]

@virginmedia received this email on 28/02/23 which states the price increase won't affect me until my current price offer ends (bill says 2024). Why are your customer service agents and complaints agents saying my bill is increasing by £12 from May then?

[Jordanne Booth @JBOOTH19972010]

@virginmedia Thank you! I've submitted a complaint now

[Jordanne Booth @JBOOTH19972010]

@virginmedia can you confirm for me that [email protected] is an official virgin media email address? It's what I receive Virgin Media Edit and any upgrade notices on

[Jordanne Booth @JBOOTH19972010]

@virginmedia I just needed to know the email was genuine first because every else ignores the email and gets short with me when I try and explain the email and then tries to scare me into changing my contract

[Jordanne Booth @JBOOTH19972010]

@virginmedia I know how to protect myself from scammers, I wanted to complain about the customer service agents actions of almost yelling at me and disconnecting and telling me it's a bogus email when I provide them with proof the email is real so I'll have no price increase until 2024

[Jordanne Booth @JBOOTH19972010]

@virginmedia Customer service agents practically yelled at me that it's a scam email over the phone and tried scaring me into upgrading when this email is exactly the same as other emails I've received before from virgin and is from an email address you've emailed me from before