@LIRR how do you still have the ancient trains running during rush hour in a pandemic with less scheduled trains? Not sure you can consider this car sanitized with old gum, dirty seats, etc...
You can do better.
@PSEGLI no way to report outages or a downed power lines in my yard. Website, phones and text number unresponsive. How are you not prepared? Awful and you need to be accountable. This wasn't even a hurricane. @NYGovCuomo@News12LI@Newsday
@LIRR thanks @LIRR but still get penalized $10 for the refund fee for a fare your app should not be selling. No notification on the app site regarding peak fares. You guys are the worst.
@LIRR Refund Please. Bought 10 pack LIRR peak because of my commute and have not commuted due to lockdown. I would like a credit for the difference of the $167 and $102 for 10 pack cost zone 9 to Penn. Awful the app lets you purchase a 10 pack peak when there are NO peak fares
@LIRR...is there a pet policy? there is a rather large dog on the train in obviously a too small “bag” barking...i’m allergic...but guess you don’t have a policy and my monthly $363 doesn’t have value
@LIRR...I may be crazy but how about a wifi signal at main hubs like Jamaica, Hunts Point, Mineola, Hicksville? It’s 2019 and a proper wifi signal is the minimal expectation....you cannot even get a solid cell signal. Guess you will blame it on the town or Port Authority.
@LIRR you guys are f’ing joking with the customer service
surveys this week. Wonder if the “true” results are actually reported. Legit Organizations went away with paper surveys years ago. You should have spent the money for printing on addressing the “switch”
problems. SMH