John Carroll ITS

John Carroll University Information Technology Services

[John Carroll ITS @JCUITS]

[status] Scheduled (Oct 21, 2026, 13:00 EDT): In response to a recently discovered cybersecurity vulnerability, Information Technology Services will be performing emergency maintenance starting at 1 pm this afternoon, during which Sel… https://t.co/sw5AxMC5ln

[John Carroll ITS @JCUITS]

[status] Investigating: We are currently experiencing issues affecting some myJCU displays, including profile pictures, myJCU Calendar, and Leave Balances.

Information Technology Services (ITS) is aware of the issue and is actively w… https://t.co/HeWANg5ibG

[John Carroll ITS @JCUITS]

[status] Resolved: This incident has been resolved. https://t.co/lxGCvQ9EpU

[John Carroll ITS @JCUITS]

[status] Investigating: We are currently experiencing an issue with Canvas authentication. Users who are already logged in should still be able to access and use Canvas normally. However, some users may have difficulty logging in at t… https://t.co/LsHf47lhan

[John Carroll ITS @JCUITS]

[status] Monitoring: The issue affecting Canvas authentication has been resolved. Users should now be able to log in and access Canvas normally.

We will continue to monitor the situation to ensure system stability. If you experience … https://t.co/Ba1zDZVSAX

[John Carroll ITS @JCUITS]

[status] Completed: The scheduled maintenance has been completed. https://t.co/x4YhMZIjSn

[John Carroll ITS @JCUITS]

[status] Scheduled (Dec 29, 2025, 00:00 EST): Information Technology Services will be performing network maintenance and upgrades impacting the entire campus on Monday, December 29.

During this time, you may experience brief interrup… https://t.co/HO3QBCYKJC

[John Carroll ITS @JCUITS]

[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/Fj8cRRCjiE

[John Carroll ITS @JCUITS]

[status] Resolved: This incident has been resolved. https://t.co/UfltAUCZap

[John Carroll ITS @JCUITS]

[status] Investigating: We are currently experiencing an unexpected outage affecting both Banner and Degree Works. Our team is actively working to resolve the issue as quickly as possible.

We will provide an update once service has b… https://t.co/2mVoDJIU8j

[John Carroll ITS @JCUITS]

[status] Identified: Canvas is still currently waiting for full recovery due to an ongoing AWS incident. You can follow the status of the issue at https://t.co/0nI4oI2iPm https://t.co/33YF5eRelM

[John Carroll ITS @JCUITS]

[status] Identified: Canvas is currently experiencing an outage due to an ongoing Amazon Web Services (AWS) incident. As a result, users may be unable to access courses or experience intermittent issues.

Information Technology Servic… https://t.co/kiSXIvgHBK

[John Carroll ITS @JCUITS]

[status] Resolved: Information Technology Services has confirmed that Turnitin is now fully operational. The earlier issue has been resolved, and you should be able to access and use the service without disruption.

If you experience … https://t.co/0gyPKaph6v

[John Carroll ITS @JCUITS]

[status] Identified: Information Technology Services is aware of the issue affecting Turnitin and is working closely with the vendor to resolve it.

We will share updates as soon as additional information becomes available. Updates ar… https://t.co/F6nsWtv6do

[John Carroll ITS @JCUITS]

[status] Completed: The scheduled maintenance has been completed. https://t.co/FE24tT17hp

[John Carroll ITS @JCUITS]

[status] Scheduled (Aug 14, 2025, 17:30 EDT): Information Technology Services (ITS) will be performing an upgrade to the primary storage system that hosts Home (H:) and Department (O:) shared files today from 5:30 PM to 6:30 PM.

Duri… https://t.co/CXu5c9xFuI

[John Carroll ITS @JCUITS]

[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/SwnanXMmGY

[John Carroll ITS @JCUITS]

[status] Monitoring: A fix has been implemented and we are monitoring the results. https://t.co/m0lOuMdLL0

[John Carroll ITS @JCUITS]

[status] Investigating: Zoom is currently experiencing a widespread service disruption impacting meetings, Zoom’s website, certain features within the desktop application, and some JCU phones.

At this time, Zoom has not provided an e… https://t.co/fvzKQnIWAY

[John Carroll ITS @JCUITS]

[status] Resolved: This incident has been resolved. https://t.co/3kCcKNWaek

[John Carroll ITS @JCUITS]

[status] Investigating: We are currently experiencing an issue with our Banner environment. Information Technology Services is aware and actively working on a resolution. Updates will be posted on our Status Page ( … https://t.co/t9LQ2uwOtP

[John Carroll ITS @JCUITS]

[status] Monitoring: A fix has been implemented and we are monitoring the results. https://t.co/8E0I1S4U68