It would appear @sewateruk have given up on keeping customers in the loop on top of not supplying them with water…
@Helen_Whately have they been any more forthcoming to MPs?
@sewateruk Somewhere in your network there has been a major screw up. Someone needs to be held accountable and consequences need to be applied to prevent future recurrence. Your conduct of this situation is not ok!
@sewateruk You’re not sorry though are you?! Your ‘updates’ don’t actually give any information. Over a week of not knowing whether you’re going to have water when you get up in the morning… what on earth do we pay you for?
1/2
FFS @Se_Railway! This sort of thing happens far too often! Bearing in mind though, that if I spoke to someone at a station they’d probably have a different reasoning.
45 minute wait for the next one is almost as unuseful as having to awaits an hour.
#southeastern#serail
@UPS@UPS_UK need to get better at updating their tracking! Last 2 ‘scans’ didn’t show up til gone 0900 this morning and we’re now past the estimated time with no update. Even @evri are better with their updates!