JFFModelSupport

Performer support team for @JustForFansSite. Support is not available by DM at this time. See pinned tweet for how to get in touch!!

[JFFModelSupport @JFFModelSupport]

We have closed DMs due to the API changes at Twitter.

We are working on a solution to this.

In the meanwhile, use the HELP link on the site for the fastest assistance.

Or email: [email protected]

[JFFModelSupport @JFFModelSupport]

@MrRedBuoy @JustForFansSite Still need help? We can troubleshoot the connection on our end and see if it's something fixable! Can you email: [email protected] and we'll try to sort that out with you? - A.S.

[JFFModelSupport @JFFModelSupport]

@mmmnyyysl @JustForFansSite Oh no, problems!

Please email: [email protected] and we'll see if we can help.

[JFFModelSupport @JFFModelSupport]

@Submit_To_Shea @JustForFansSite Email us at [email protected] and we'll guide you through that!!

[JFFModelSupport @JFFModelSupport]

@doods93 Please email [email protected] and we would be pleased to troubleshoot this with you!! - A.S.

[JustForFans @JustForFansSite]

Live Cam and One-on-One Fan Chats: The functionality has always been there, but more difficult to figure out than it needed to be. Check out how easy it is now to promote a chat member to be a co-host (and viewers see both models' screens). And we've made it super simple to start a one-on-one cam with a fan (they can show their video or not).

[JustForFans @JustForFansSite]

Models: new option in live cams. Set goals based on tips.

[JustForFans @JustForFansSite]

Upload in the background. Manage all your media, posts, messages and more. Our native iPhone app for creators is here.

https://t.co/vZzt4mN2kE

[JustForFans @JustForFansSite]

Models: new feature. Create your own groups (audiences) to send mass messages to. They can be very robust. In this is example, it’s people who have joined at least 3 of your live shows but have only tipped you less than $100. And it can get much more complex. The groups show up when you create a mass message on the site or iPhone app. Look for the new Audience link on the messages page.

[JFFModelSupport @JFFModelSupport]

@deepfillernyc @JustForFansSite We are troubleshooting, but the best way to get in touch with us is to email

[email protected]

from your account email address on file. Please send a note and we'll get in touch with you soon.

[JustForFans @JustForFansSite]

🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️
Today is International Transgender Day of Visibility
🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️🏳️‍⚧️

Models, use the Shout Out tool to amplify posts from our trans community on your timeline today.

Fans, click here to automatically add trans and NB models to your preferences and browse our amazing community:

https://t.co/l6WH75efsq

[JFFModelSupport @JFFModelSupport]

@cruisingindc @JustForFansSite We are currently caught up on replies. Is it possible our messages are going to your spam filter?

Could you please send in a message to: [email protected] WITH the subject line CruisinginDC so I can check what's going on?

-AS

[JFFModelSupport @JFFModelSupport]

@kicks_kinks PS: sent you an email @kicks_kinks

[JFFModelSupport @JFFModelSupport]

@kicks_kinks @ABDLPwincess @JustForFansSite Hi there! It's under the "more options" link in your post menu -- it's now called "auto delete."

[JFFModelSupport @JFFModelSupport]

@Diariesofababy @JustForFansSite Hello friend! We do get duplicate subscriptions sometimes from little server hiccups, but we strive to refund those within 24 hours. We would welcome your subscribers to reach out to double check -- [email protected] is our email!

[JFFModelSupport @JFFModelSupport]

@guyskickmynuts No known issues today, but I'd love a for us to troubleshoot!

Can you scoot a message over to [email protected] please?

[JFFModelSupport @JFFModelSupport]

@p0ttyprincess @SoggyStrawb3rry @JustForFansSite This account is monitored, we just stopped using it for support after X stopped us from being able to use our software to tie in and read messages so our CSR team can't respond to inquiries anymore. Like the pinned message says: [email protected] via email to reach us!

[JustForFans @JustForFansSite]

Here's what's going on, so there isn't any speculation. I tried to add an index last night to the database that would speed up payroll. There wasn't enough room on the server for that index, and the system slowed to a crawl and eventually crashed, bringing down the database. We are working on getting everything back up. Right now, subscriptions are disabled until that database is fully functional. (so people aren't charged and then their subscriptions isn't saved)

Yes, this is a total clusterfuck. And this index just would have sped things up for me on the backend, and had nothing to do with your experience of the site. And it ended up bringing the site down.

I am so sorry, and I am working on it.

thanks,
Dominic

[JFFModelSupport @JFFModelSupport]

@cumworldxxi @JustForFansSite Please check your email for a message from [email protected] -- be sure to check your spam filter! It appears our team has tried to get in touch with you multiple times without success.

[JFFModelSupport @JFFModelSupport]

@itstroylocke @Tiddles38394031 We would definitely try to help! Please email [email protected] from your account on file and our customer support team will help figure this out with you ASAP. -- A.S.

[JFFModelSupport @JFFModelSupport]

We're hiring! Details here:

https://t.co/rAtvzFnzHg