Jeff Heasman

Professional trainer and consultant in language, law and insurance.

[Jeff Heasman @JHTCTweet]

@flyethiopian - I am your biggest fan. You have the most amazing crew who have kept me safe on the many flights I have taken with you including Friday and yesterday. Pictured here in GBE. My heart goes out to you all.

[Jeff Heasman @JHTCTweet]

@vacarr1 @ciisoton Would love to deliver it for you! Caused a lot of debate and discussion!

[Jeff Heasman @JHTCTweet]

A lovely lunchtime session with the Insurance Institute of Peterborough, delivering my session on global trends for the insurance industry during 2019 in a local context.

[Jeff Heasman @JHTCTweet]

@vacarr1 @ciisoton 🤦🏻‍♂️🙅‍♂️

[Jeff Heasman @JHTCTweet]

@vacarr1 @ciisoton Thank you for a wonderful warm welcome! A lovely group of people to work with and very interactive throughout! I look forward to working with you all again soon! I can't promise more cannibals and snails but hopefully something as equally appealing! Thank you!

[Jeff Heasman @JHTCTweet]

Join us this Thursday through the brilliant Broker IQ from @Azuruw .

[Azur @Azuruw]

Insurance policies can be complex and often confuse customers. The ability to spell out contracts clearly can help brokers win and retain business. Join us this Thursday when @JHTCTweet will reveal 5 key steps to help your customer understand any policy.

https://t.co/HplEULei1T

[Jeff Heasman @JHTCTweet]

@ChasBegley @bchesky @AirbnbHelp They still haven't sorted this for your family? If they haven't then it's a disgrace and I will never book with them.

[Jeff Heasman @JHTCTweet]

A disgrace. Ruining a family Christmas. @bchesky @AirbnbHelp

[Chas Begley @ChasBegley]

Sorry to bother you again @bchesky but your CX team are still not engaging and look who they are recommending as a replacement host!! @AirbnbHelp @jgebbia #nothappy #AirBnBHell

[Azur @Azuruw]

Are you just hearing your clients or are you really listening? Discover the skill of listening and connecting in @JHTCTweet's live CPD Webinar on Broker iQ, this Thursday!

For access, please sign in and click attend or register here: https://t.co/7mYybCd86i

[Turkish Airlines @TurkishAirlines]

✈️ 🏆
A record number of passengers!
7.56 million passengers traveled with us this August, a record and 2.4% higher than last year's mark. Our load factor was 1.3% more, up to 86.5%. Thanks to all of you who chose to fly with us!

#TurkishAirlines

[Jeff Heasman @JHTCTweet]

A brilliant few days talking to industry leaders in Botswana about product, process and internationalisation.

[Jeff Heasman @JHTCTweet]

Big data and AI will mean pricing of insurance premiums will become standardised across providers. The key differentiator between providers will be how they communicate with clients and their people skills. That's why skills development is more important than ever.

[Azur @Azuruw]

On Thursday we welcome @JHTCTweet back to Broker iQ to present his live CPD webinar - 'Essential Questioning Techniques for Insurance Professionals'. To register, please request access below.

https://t.co/L3mXdeyyRH

[Jeff Heasman @JHTCTweet]

A beautiful morning in Addis Ababa @flyethiopian

[Steve White @SteveWhiteBIBA]

With another unrated insurer failure in the headlines, remember that BIBA Members get free access to @BIBAbroker BIBA Litmus Test Report (BLTR), enabling them to do due diligence on a range of unrated insurers.

[Jeff Heasman @JHTCTweet]

Beautiful sunset in Hua Hin this evening.

[Jeff Heasman @JHTCTweet]

New course - In the mind of the client: how to connect. In a client-led industry, we can only retain or win new business if we not only communicate effectively but also connect. This session teaches how to connect with clients by understanding behavioural traits and language.

[Jeff Heasman @JHTCTweet]

Feeling the pain of regulatory change? We have a multi-disciplinary team of experts in plain language, law and insurance - https://t.co/0xYaJ1XeTF

[Jeff Heasman @JHTCTweet]

Beautiful sunset this evening in Istanbul

[Azur @Azuruw]

Our live CPD webinar this week will see Bryn Thompson of @pareto_law host his extremely popular module - Top 10 Sales Tips. To register, please request access below

https://t.co/qCtKDZMXXr