JioCare

Customer support handle of @reliancejio. Need help? Chat with us on MyJio, click Or on Whatsapp, click

[JioCare @JioCare]

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Dial *#06# — if you see “EID”, your phone supports eSIM 🎉

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[JioCare @JioCare]

@rsingh033023 Hi Ravi, we sincerely regret the inconvenience caused. Please be informed that an appointment has been scheduled and the engineer will visit your premises shortly. Rest assured, it will be resolved at the earliest. We appreciate your patience - Smita

[JioCare @JioCare]

@AManqabat Hi, we will surely get this checked for you. To protect your privacy, please delete the tweet containing your phone number. Kindly share the details via DM - Kartik https://t.co/3LgXqjD03v

[JioCare @JioCare]

@Heart29702 coverage status
2. An alternate contact number
- Aishwarya https://t.co/3LgXqjD03v (2/2)

[JioCare @JioCare]

@Heart29702 Hi Niraj, we are sorry for inconvenience caused to you. As the concern persists even after trying the handset settings, please DM us the following details for us to investigate further:
1. Complete postal address of the location with the PIN code for us to check the (1/2)

[JioCare @JioCare]

@nagbiplab Hi, we want to make things right for you. Kindly DM us your Jio number to help us proceed further – Aishwarya https://t.co/3LgXqjD03v

[JioCare @JioCare]

@rustamkumar353 Hi Rustam, we regret the inconvenience caused. Please DM your alternate number to escalate this further - Smita https://t.co/3LgXqjD03v

[JioCare @JioCare]

@RahulDevoaxg Hi Rahul, that's not the experience we aim for. Please DM us the exact issue along with your Jio number and an alternate contact number to assist you further - Smita https://t.co/3LgXqjD03v

[JioCare @JioCare]

@rsingh033023 MyJio app.
Click on “View More” to see details.
Click on “Reschedule” button to change the appointment timing as per your availability.
If the current time is within “Technician Visit Timings”, you will be able to “Track Technician” | “Call Technician” - Nelson (2/2)

[JioCare @JioCare]

@rsingh033023 Hi Ravi, we never intend to let you down. We apologize for the inconvenience caused to you. The engineer visit is scheduled at the earliest. Rest assured, your issue will be resolved at the earliest.
Click https://t.co/KRrklQ6XgU to view your service request status on (1/2)

[JioCare @JioCare]

@Tips4healthy website/app name with which you are having trouble, handset model that you are using for further investigation - Smita https://t.co/3LgXqjD03v (2/2)

[JioCare @JioCare]

@Tips4healthy Hi, that certainly is not what we want our customers to experience. Please DM us your Jio number, complete address (house number/name, street, locality, landmark, city, state), alternate contact number, date and time when you faced this issue (in last 48 hours), (1/2)

[JioCare @JioCare]

@amantiwary007 website/app name with which you are having trouble, handset model that you are using for further investigation - Smita https://t.co/3LgXqjD03v (2/2)

[JioCare @JioCare]

@amantiwary007 Hi Aman, that certainly is not what we want our customers to experience. Please DM us your Jio number, complete address (house number/name, street, locality, landmark, city, state), alternate contact number, date and time when you faced this issue (in last 48 hours), (1/2)

[JioCare @JioCare]

@CsAbhinavpandey within “Technician Visit Timings”, you will be able to “Track Technician” | “Call Technician” - Shshank https://t.co/3LgXqjD03v (3/3)

[JioCare @JioCare]

@CsAbhinavpandey complaint will be resolved at the earliest. Click https://t.co/KRrklQ6XgU to view your service request status on MyJio app. Click on “View More” to see details. Click on “Reschedule” button to change the appointment timing as per your availability. If the current time is (2/3)

[JioCare @JioCare]

@CsAbhinavpandey Hey Abhinav, we never intend to let you down. Your complaint has been registered, however, due to system restriction we are unable to confirm the engineer visit date & time. You will receive an SMS shortly confirming the date & time of engineer visit. Rest assured, your (1/3)

[JioCare @JioCare]

@SankeTxX Hey Sanket, we assure you the best of our services and innovative products from Jio. To book JioFiber service, click https://t.co/SJNUQjIhAw or simply message “Hello” to 7000870008 on Whatsapp - Smita

[JioCare @JioCare]

@compudexter us know if you still would like to proceed with cancellation - Smita (2/2)

[JioCare @JioCare]

@compudexter Hi, we understand your concern. Please be informed that your plan rental (applicable for all monthly, 3 months, 6 months, annual rentals and any queued plans) will not be refunded if you disconnect your JioFiber services before the completion of your plan's validity. Let (1/2)

[JioCare @JioCare]

@amrtlalrabari Hi, we regret the inconvenience caused. Please DM us your Jio number and an alternate contact number to assist you further - Shashank https://t.co/3LgXqjD03v

[JioCare @JioCare]

@JioCare @JioCare still no one came,will file case in consumer court.