JioCare

Customer support handle of @reliancejio. Need help? Chat with us on MyJio, click Or on Whatsapp, click

[JioCare @JioCare]

Go Digital with Jio eSIM 📲

✔ No physical SIM needed
✔ Secure & eco-friendly ♻️
✔ Use local SIMs while travelling abroad🌍

Dial *#06# — if you see “EID”, your phone supports eSIM 🎉

🎥 Switch via MyJio App: https://t.co/VM0G2o3C3Q

#Jio #eSIM #GoDigital

[JioCare @JioCare]

@riyaz0074 after your SIM is delivered - Aishwarya (5/5)

[JioCare @JioCare]

@riyaz0074 confirmation
Note: If your WhatsApp number is the same as your alternate number, OTP is not required.

After successful confirmation, the request will be sent for mobile number portability validation.

You can also confirm IVR by clicking the WhatsApp link sent via SMS (4/5)

[JioCare @JioCare]

@ABHISHEK1eoq3b Hi Abhishek, we are here to help you. Please DM us an alternate contact number, Jio Store complete address with Pin code along with date and time of visit to resolve your concern - Bhavana https://t.co/3LgXqjD03v

[JioCare @JioCare]

@srp_deepak will be able to “Track Technician” | “Call Technician” - Shubham (3/3)

[JioCare @JioCare]

@srp_deepak on “View More” to see details.

Technician Name & Visit Timings of your Service Visit will be displayed. The “Reschedule” button will display if SR is OPEN for Engineer visit, you can make the changes here. If the current time is within “Technician Visit Timings”, you (2/3)

[JioCare @JioCare]

@_Divya_Sh07 Engineer visit, you can make the changes here. If the current time is within “Technician Visit Timings”, you will be able to “Track Technician” | “Call Technician” - Nisha (3/3)

[JioCare @JioCare]

@_Divya_Sh07 service request status on MyJio app. You will be able to see the status of all Service Requests here. Click on “View More” to see details. Technician Name & Visit Timings of your Service Visit will be displayed. The “Reschedule” button will display if SR is OPEN for (2/3)

[JioCare @JioCare]

@iRajuSingh_ Hi Raju, we understand your concern. Please be assured that our team is working on it and it will be resolved shortly - Smita

[JioCare @JioCare]

@Abhimanyu_97_ are having trouble
4. Handset model that you are using
5. Alternate number
6. Complete address where you faced the issue with
a) House number/name
b) Street/road name
c) Locality/area name
d) Landmark
e) City and state
f) PIN code - Shubham https://t.co/3LgXqjD03v (2/2)

[JioCare @JioCare]

@Abhimanyu_97_ Hi Abhimanyu, we regret any inconvenience caused and we are here to help. In order for us to look into the issue, request you to DM us the following details:
1. Jio number
2. Date and time when you faced this issue (in last 48 hours)
3. Website/app name with which you (1/2)

[JioCare @JioCare]

@srp_deepak engineer visit, you can make the changes here. If the current time is within “technician visit timings”, you will be able to “track technician” | “call technician” - Prakash (3/3)

[JioCare @JioCare]

@srp_deepak Hi Deepak, we understand your concern. The confirmed engineer visit appointment date and time for your JioFiber service repair visit is scheduled soon. Rest assured, our engineer will visit your premises as per the schedule. Click https://t.co/KRrklQ6XgU to view your (1/3)

[JioCare @JioCare]

@srp_deepak service request status on MyJio app. You will be able to see the status of all service requests here. Click on “view more” to see details. Technician name & visit timings of your service visit will be displayed. The “reschedule” button will display if SR is open for (2/3)

[JioCare @JioCare]

@sharma_raj46879 Hi Rajat, we are here to help you. Please DM us your Jio number and an alternate contact number to assist you further - Bhavana https://t.co/3LgXqjD03v

[JioCare @JioCare]

@Yogesh98164400 appropriate action - Smita https://t.co/3LgXqjD03v (3/3)

[JioCare @JioCare]

@Yogesh98164400 hotspots/auto backup etc.) You can check the app-wise data usage from you mobile phone go to the “Settings” option (of the device) and in the search bar type “App Data usage” OR “Data usage” to check which application or service is/are consuming how much data and take (2/3)

[JioCare @JioCare]

@IndianTechGuide @JioCare @reliancejio gives speed of 2g and takes money of 5g a d now dares to increase tariffs.