@Parcel2Go your courier collected 6 items in August for a return, two were damaged on route and I am still waiting for my refund. You have now offered to refund me half the amount which you have stated is a fair amount, can you please explain why you think this is fair?
I paid for insurance to cover the whole amount of the package. Why should I be out of pocket because your courier cannot do his job properly? Your customer service has been absolutely appalling.
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