@FixTech_support @EAHelp @PlayStation did note that there's an increase volume of calls around this specifically, so I imagine others are facing similar issues. Hopefully @EAHelp will get their act together and make things right.
Was really enjoying Madden 26 too. Feels like a loose loose situation
@EAHelp I’m locked out of my Madden 26 account! I was permanently banned last night, even though I’ve done nothing to warrant it. I bought the $99.99 Early Access, and now I can’t claim time-limited rewards nor play. Case #219260953
16 year old account with no issues. #Upset
@FixTech_support @EAHelp None so far, I called PSN and they are sending to the game department to perform a deeper review [1 - 3 business days].
I understand things can happen, but when a game is purchased for Early Exclusive content, that won't be there in a few days, it's beyond frustrating.
@CodeScottLe Do you have the link to live support? I can't seem to find it anywhere; dealing with a perma ban for no reason at all. Beyond frustrated, and even if I go through the experience you did hopefully that will allow me to get this resolved!
@EAHelp
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