No txt received after an hour, so we call again. Finally get through to find out that the first agent never even put the request for the hotel through! Put on hold to be told it would take another 30mins or so for another request to be put in, during which the line gets cut off..
@Biogroup_UK I paid extra for a same day fit to fly PCR test and I still haven’t received my results and I was told that I would get them by 9pm. Also, are you aware that the number on your website is “currently unavailable”? I would appreciate your help with this