James Watkins

[James Watkins @JWat98]

@ATT Me keeping track is not the problem. I have that link. It's the technician not making the appointment causing the issue. Each time I have to reschedule because the technician couldn't make it sets me back about a week

[James Watkins @JWat98]

@ATT very disappointed with with approach on handling new service requests. Its been over two weeks since I requested service. 2 weeks and two no shows later I am still waiting. A lot has changed since I worked for SBC...

[James Watkins @JWat98]

Hello James, you can keep track of your appointment by using this helpful tool: https://t.co/4rJ0CpK2oC Keep us updated, and share with us your account info if further help is needed. ^SarahiC

[James Watkins @JWat98]

@Lowes Yes, Samanta ,the District Manager I believe, was very professional and helpful. Although i feel escalation should have been sooner it was resolved in the end. Thank you for you assiatance, tolerance and patience.

[James Watkins @JWat98]

@Lowes 6:32, still no call

[Lowe's @Lowes]

@JWat98 James, thank you for reaching back out. I apologize that you still have not received a follow up. Upon reviewing our records, it has not been a full 24 hours. If you do not receive a call by 6:32 this evening, please let me know and I will escalate to the next level.

[James Watkins @JWat98]

6:37, still no call.

[Lowe's @Lowes]

@JWat98 James, thank you for reaching back out. I apologize that you still have not received a follow up. Upon reviewing our records, it has not been a full 24 hours. If you do not receive a call by 6:32 this evening, please let me know and I will escalate to the next level.

[James Watkins @JWat98]

@Lowes, its 15 til 5pm and no contact from the store Manager. Seems like they dont really care that they left me out to fend for myself. Shows very poor customer service for the organization.

[James Watkins @JWat98]

After 9 days this should be far beyond the Store Manager. Store Manager should have been involved about 6 or 7 days ago. I went to the store directly and picked out a fridge you had in stock. I had to take it myself. Now i just need a shelf due to one being damaged in transit.

[Lowe's @Lowes]

@JWat98 James, thanks so much for updating us. I'm very sorry that this has yet to be resolved. I've escalated this matter to the attention of the Store Manager. I've asked that he look into this and follow up with you within 24 hours.

[James Watkins @JWat98]

@Lowes procedure setup for failed processes. And, i was offered no compensation for my time and expenses for the whole ordeal. Highly disappointed! This use to be my go to store.

[James Watkins @JWat98]

@Lowes, I expected follow through today but, just found out today is a no go as well. This, the ninth day of failed delivery attempts. Time to cancel & try another store. I expect better from a Fortune 500 company. They have no dynamic reponse

[James Watkins @JWat98]

I have a new deliver date for Sun March 8th. Thats 9 days later. Plus 4 days missed worked. Also eating out for over a week with a Family of 5. Compensation?

[Lowe's @Lowes]

@JWat98 James, I sincerely apologize for the inconvenience. I have submitted a formal complaint on your behalf to the management team of the Stone Mountain Lowe's location. Please allow 24 hours for follow up to take place.

[James Watkins @JWat98]

@Lowes well my sister won thebet. Still no refrigerator delivery from Lowes! Now they cant find it!

[James Watkins @JWat98]

@Lowes Thanks, but we will see. Im taking bets on what will happen.

[James Watkins @JWat98]

@Lowes , Well it looks like another missed promise of Delivery. It's currently 1hr past delivery time frame. This is day 4! Well.....maybe tomorrow!

[James Watkins @JWat98]

@Lowes Not sure of the order number but it was at the following location and my lowes card number:481000093983904
4855 Stone Mountain Hwy, Lilburn, GA 30047

[James Watkins @JWat98]

@Lowes WOW, its been three days and i still haven't received my delivery! Not having a refrigirator is very inconvenient when you have three little ones while both parents work demanding jobs.

[James Watkins @JWat98]

@ShepherdJ148 Thanks, she is really good in math! She actully skipped a grade already. We got lucky i guess.

[James Watkins @JWat98]

@ShepherdJ148 Teach my kids Python? Im in the process of learning now! Give me a year, then Its a deal! But My 8 year old does know subnetting!
#pmba5810

[James Watkins @JWat98]

Well, Everything else in Star Trek has come true, Why not AI? #HereComesDATA
#PMBA5810 https://t.co/iL7ACSel4H

[Ben Wallace @HandsomeWally]

Weird we live in a world where when I hear "AI development", it is equivalent as saying "made some toast" in terms of commonality #pmba5810 https://t.co/BAUEbsxivQ

[James Watkins @JWat98]

Advantage-Verizon! #PMBA5810
Verizon's Wireless Margins Under Pressure, Still Has Network Advantage via @forbes https://t.co/1dxOqxRnaz