It's a disgrace that a company like this doesn't offer any solutions when the fault lies with one of their delivery drivers who didn't do their job properly.
@DHLGlobal On February 10th, a package was delivered to who knows who, because no one was at home. They didn't call or leave a note in the mailbox. We waited the next day to see if they would bring the package, but nothing.
So we decided to contact DHL by phone to ask for a solution. A week later, we're still waiting for them to tell us anything. Who received the package? What ID was provided for collection?