Hi @AvantiWestCoast@NetworkRailEUS myself, a young family with children and a other people have just been told to ‘do one’ by one of your ticket staff (badge 3630) for arriving 2 minutes before train departure. There is footage of him doing so #customerservice
@AvantiWestCoast@NetworkRailEUS The issue isn’t being denied entry (there was another train shortly after) it’s due to the way your staff member spoke to us. A young family with children being told to ‘do one’, really??
@AmazonHelp No this isn’t good enough, see the above. I’ve gone through the online return centre and tried to speak to a human either on chat or phone and it’s like getting blood out of a stone. This needs sorting now. Your delivery driver has stolen a birthday present
Hi @amazon Wow… the past 2 deliveries of very expensive items and you’ve sent us completely the wrong order. Today’s was Tesco cat litter!?!? even looks like it’s been ripped open from the box!???! Is our delivery driver stealing?!? #poorcustomerservice#amazon#CustomerService
@ASOS_HeretoHelp @ASOS do you reply to DMs? It doesn’t look like it. @boohoo accepted an order at 8pm last night and it’s already been delivered this morning. Kept to their word and great service from them. That’s how it’s done!
Why @ASOS_HeretoHelp @ASOS do you take people’s money for next day delivery when you know you can’t deliver next day? Your live chat team told us your 2pm cut off is a lie and doesn’t actually exist! “Needs to be a few hours before 2pm” Shocking! #poorcustomerservice#asos
Hi @ASOS_HeretoHelp @ASOS one of your customer advisors was rude on live chat to us and ended the conversation refusing to help in an issue ASOS caused!! Please get in touch ASAP #poorcustomerservice#asos