JackThreads Help

@JackThreadsHelp is in retirement, sipping a mojito on the beach. Direct support is now available from @JackThreads.

[JackThreads Help @JackThreadsHelp]

@CombestAlex Hey there! Sorry to hear you haven't received your package! Could you DM us your email address so we can look into the order?

[JackThreads Help @JackThreadsHelp]

@ItsWilder Oh no! We're so sorry to hear that! If you could shoot us a DM with your email address, we'd be more than happy to look into that

[JackThreads Help @JackThreadsHelp]

@HeyVinay We're reaching out to our warehouse/buyers to see what they recommend. Can you shoot us a DM with your email so we can follow up?

[JackThreads Help @JackThreadsHelp]

@alxmyles hey man- can you shoot us a DM with your order number and we'll take a look for you? https://t.co/diHsy6efU6

[JackThreads Help @JackThreadsHelp]

@92DOPE_ Hey man, it looks like your link is broken. Shoot us a DM If there's anything we can help with! https://t.co/diHsy6efU6

[JackThreads Help @JackThreadsHelp]

@MiguelAlfonso93 Shoot us a follow, and a DM with your email address and we can get you set up!

[JackThreads Help @JackThreadsHelp]

@HeyVinay Definitely! Can you shoot us your email in a DM+follow so we can check that out for you?

[JackThreads Help @JackThreadsHelp]

@umichtom @UMCFE We're glad you had such a great experience! Let us know if there is anything else we can help with!

[JackThreads Help @JackThreadsHelp]

@wyronsweatshirt Got it, we'll shoot you a DM!

[JackThreads Help @JackThreadsHelp]

@wyronsweatshirt What's up, man?

[JackThreads Help @JackThreadsHelp]

@laroberts426 You are all set!

[JackThreads Help @JackThreadsHelp]

@reoT004 Haha yes this is quite possible.. https://t.co/OXvJOy4CsQ

[JackThreads Help @JackThreadsHelp]

@reoT004 Hmm okay, could you possibly shoot us a screen shot of what you're seeing when you go to search? Last question we promise (:

[JackThreads Help @JackThreadsHelp]

@reoT004 Thanks for that! What version of iOS are you currently running?

[JackThreads Help @JackThreadsHelp]

@reoT004 of the App are you running on? That will help us troubleshoot a little bit more

[JackThreads Help @JackThreadsHelp]

@reoT004 That's super weird! We tried on our end and it works so it should be popping up for you as well. What version

[JackThreads Help @JackThreadsHelp]

@4dwm Hey it doesn't look like you're following us! Shoot us a follow that way we can get that message back to ya (:

[JackThreads Help @JackThreadsHelp]

@Adamant_Yves No problem!

[JackThreads Help @JackThreadsHelp]

@Adamant_Yves You should be good for it. If you need to exchange for a different size we have free exchanges!

[JackThreads Help @JackThreadsHelp]

@Adamant_Yves Good question. If you are between a 38 and 40 or even a little smaller like the model, a medium is the way to go.