Jade

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[Jade @JadeWellman]

@cultbeauty Thanks Macey - I can’t DM you as i am not a premium member. I have also messaged on instagram if that’s helpful. Alternatively, you can DM me and I will reply. Thanks

[Jade @JadeWellman]

@cultbeauty my parcel was carelessly left & stolen from outside my door by Royal Mail. It was worth £366 & your customer service are not helping. This is legally on cult beauty. I’ve completed the forms, I am trying to send the video proof - please can someone come back to me.

[Jade @JadeWellman]

@cultbeauty I have been messaging since 03/12/24 back and forth to no avail, each time a different customer service agent answers I am required to answer the same questions again. Please can one person just handle this. Thanks

[Jade @JadeWellman]

@RoyalMailHelp please can you check your DMs. My postman keeps leaving parcels outside my door and they are getting stolen. Outside a front door is NOT a safe space