@SHEIN_Official What was delivered per the tracking number had someone else’s name and address on it and weighed less than 1 pound! That was not my package and this company is robbing me of over 100 dollars!
@SHEIN_Official I have already wrote you! This company gave me a tracking number for a product that weighs less than one pound and I ordered a kitchen island! Per FedEx, the tracking number that was provided to me had someone else’s name and address on it and weighed less than 1 pound!
@SHEIN_Official So I paid for a dinette set, the company provided the setting tracking number to me and nowI am out of my money and have no product! I have had several chats with the incompetent people who work the chat who give the same standard response! They refuse to assist in any way!
There is no perfect time to address difficult things. Lean in, express your thoughts and emotions and listen with empathy to work towards growth for all involved.